Claudia Delgado
Phoenix, Arizona, 85019, United States
****************@*****.***
Professional Experience
MJM Innovations October 2023- to Present
Making Reservations for the ADA people
Patients can go anywhere they wants to go
Booking reservations 14 days outs
Booking reservations for Buckeye Short trips
Doing overrides/ helping on reports and complaints when necessary
Modivcare February 2017- to October2023
Making reservation for Medical appointment’s
Input complaints against a certain transportation
Calling Transportation to check where is the member ride
AHCCCS December 2015-Dec2016
Data entry
Assist customers with medical insurance
Solving insurance issues by creating referrals
Assist customers with light questions of Medicare
Goodwill October 2015-December 2015
Separating the clothes
Putting price tags on the clothes
Bringing 30 or more rags to place the clothes on the right size and color
Convergys January 2015-July 2015
Chatting with Customers
Taking dual chats
Helping customers with their accounts, changing their Rate Plan
Assisting them with light trouble shooting
Eton Telemarketing Temporarily
Making political calls
Ability to listen to and understand information and ideas presented through spoken words and sentences.
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, organization rules, and the democratic political process
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Griffith Elementary School, Phoenix, Arizona 2013-2014
Campus Monitor
Copy
Faxing
File documents
Monitor kids at lunch time all grades
Nurse assistant helping on take temperature on kids
Burger King, Phoenix, Arizona, United States 2013-2014
Kitchen staff
Greet Patrons and take food order
Provide Information regarding menu and specials
Operate cash register and take payment from patron in cash or credit card
Help with different kitchen-related functions
Move and lift food and beverage products and supplies
Clean and wash work station and equipment
Education
Gateway Early College High School, Phoenix, AZ 2010
High School Diploma
Gateway Community College Phoenix, AZ 2010- Present
Studying Nursing
Skills
Strong communication skills
Excellent ability to adapt to difficult situations
Detail oriented
Capable problem solver
Proficient at Excel and Microsoft
Leadership skills
Bilingual
Nursing Assistant
CPR
Reference
Matthew Clyde
Ideas Collide, President 480. 329. 9313