Quality Assurance Order Fulfillment

SCOTT WILSON

PRODUCTION

Madison Heights, MI 248-***-**** ***********.**@*****.***

CAREER PROFILE:

Honorably discharged Army veteran who is motivated, and customer focused, looking to utilize skills, abilities, and experience to provide superior service for your company. SKILLS SUMMARY:

• Inspect shipments to ensure correct

order fulfillment

• Respond to customer problems or

complaints

• Provide notifications to customers or

patrons

• Confer with coworkers to coordinate

work activities

• Inspect items for damage or defects

• Monitor inventories of products or

materials

• File documents or records

• Reading Blueprints, Schematics,

Drawings & Codes

• Maintain inventory records

EXPERIENCE:

Verify customer and order information for correctness, checking it against previously obtained information as necessary

Sort, grade, weigh, and inspect products, verifying and adjusting product weight or measurement to meet specifications.

Observe machine operations to ensure quality and conformity of filled or packaged products to standards.

Attach identification labels to finished packaged items, or cut stencils and stencil information on containers, such as lot numbers or shipping destinations.

Monitor the production line, watching for problems such as pileups, jams, or glue that isn't sticking properly.

Stack finished packaged items or wrap protective material around each item and pack the items in cartons or containers.

Review orders for completeness according to reporting procedures and forward incomplete orders for further processing Measured and graded batches of raw materials and feed them into production machinery.

Assembled goods on conveyor belts and report any faults to the supervisor on an immediate basis.

Monitored processes to ensure that they are run properly and ensure that basic quality control and quality assurance tests are performed.

Loaded and unloaded products to and from delivery vehicles by ensuring their safety.

Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms

Recommend merchandise or services that will meet customers' needs

Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments

Check inventory records to determine availability of requested merchandise

Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing

Observe equipment operations so that malfunctions can be detected and notify operators of any malfunctions.

WORK HISTORY:

Shipping and Receiving 04/2001 – 03/2012

Regal Steel Warren, MI

CORE SKILLS

Chauffeur's

License

Microsoft Office

Suite

Preventive

Maintenance

Quality Testing /

Control

Concern for

Others

Integrity

Report Writing

Stress Tolerance

Adaptability

Flexibility

Independence

Leadership

Safety

Conscious

Analytical

Thinking

Innovation

Active Listening

Service Oriented

Social

Perceptiveness

Critical Thinking

Judgment and

Decision Making

Mechanically

Inclined

Troubleshooting

Contact this candidate