Front Desk Customer Relations

AH

AMANDA HANSON

***********@*****.*** 715-***-**** Wausau, WI 54403 WWW: Bold Profile

Self-motivated individual highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Multi-Line Phone Systems

Attractions and Amenities Knowledgeable

Guest Relations

Hospitality Management

Listening Skills

Time Management

Travelodge Merrill, WI

Front Desk Clerk

06/2023 - 09/2023

Greeted customers upon arrival and provided assistance with check-in or check-out procedures.

Answered incoming calls and directed them to the appropriate personnel. Provided information regarding hotel amenities, services, and local attractions.

Ensured that lobby area was clean, orderly, and stocked with necessary supplies at all times.

SUBWAY®Restaurants Merrill, WI

Sandwich Artist

12/2019 - 10/2021

Greeted customers and provided product knowledge.

Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.

Operated cash registers to process payments from customers. Checked expiration dates on products to ensure freshness of items served to customers.

Taco Bell Restaurant Flemming Island,

FL

Team Member

07/2017 - 11/2019

Assisted customers with product selection and ordering process. Received, processed, and stocked merchandise in accordance with store policies.

Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Operated cash registers to process payments from customers. Strayer University Online

Some College (No Degree) in Hospitality And Tourism Management Summary

Skills

Experience

Education and Training

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