Quality Control Customer Service
Resume:
SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND
TRAINING
REFERENCES
ALICIA
BELCHER
***********@*****.***
Wilkes-Barre, PA 18706
Highly-motivated employee with desire to take on new challenges. Strong work ethic and adaptability. Adept at working effectively unsupervised and quickly mastering new skills.
• Scheduling
• Product Rotation
• Quality control
• Point of sale usage
• Inventory management
Agility in navigating shifting business needs
on the fly
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ASSISTANT BAKERY MANAGER 12/2021 to Current
Weis Markets Inc - Mountain Top, PA
Assisted bakery manager with coordinating product ordering, receiving, and stocking.
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Guided bakery staff by prioritizing tasks and offering constructive feedback, enabling consistent delivery of excellent customer service.
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Followed recipe measurement instructions to create delicious pastries, cakes and baked goods.
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MANAGER 09/2011 to 12/2021
Subway - Hazelton, PA
• Monitored staff performance and addressed issues. Coached, mentored and trained team members in order to improve their job performance.
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Completed thorough opening, closing and shift change functions to maintain operational standards each day.
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• Trained employees on additional job positions to maintain coverage of roles.
• Ensured compliance with all applicable laws, regulations, industry standards. SANDWICH ARTIST 04/2007 to 09/2011
SUBWAY®Restaurants - Berwick, PA
Completed opening, closing and shift change tasks by following company guidelines.
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• Maintained cleanliness of work area throughout shift. Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
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Used POS system and cash register to receive payments by cash, check, credit card and voucher.
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Luzerne County Community College - Nanticoke, PA
Associate of Science
General Studies, 05/2007
References available upon request.
Contact this candidate