Customer Service High School
Resume:
CYNTHIA BARAJAS
PERSONAL PROFILE
I am Hard-Working, motivated and
responsible with years of experience.
Who's always willing to learn more.
CORE STRENGTHS
- Bilingual (English & Spanish)
- Appointment Scheduling
- Customer Service Experience
- Communication Skills
- Excellent Phone Ettiquite
- Courteous Demeanor
- Computer Savvy
- Email Inquiries
- Organizational Skills
- Able To Manage Multiple Tasks
- Empathetic with patient needs and
concerns
HOMEMAKER
June 2014 to Present
- Balance home and family finances
- Schedule appointments and activities
- Homeschooled my Children
- Cook and Bake all Meals
- Perform Routine housekeeping
- Maintened a safe and clean environment
BAKERY MANAGER
Cardenas Bakery
October 2011 to May 2014
- Managed payroll
- Replenished food items according to customer needs
- Created menu According to Season
- Minimized cross-contamination by following safe food handling procedures CONTACT DETAILS
Cell: 914-***-****
Email: ********@*****.***
Address: Ocoee, FL
ACADEMIC HISTORY
NORTH SALEM MIDDLE/HIGH SCHOOL
High School Diploma, Class of 2008
SANFORD-BROWN INSTITUTE
Medical Assistant, Ocotber 2011
WORK EXPERIENCE
FRONT DESK ADMINISTRATOR & REFERRAL COORDINATOR
Florida Institute Of Dermatology
September 2022 to May 2024
- 2 Years Experience with ModMed EMA System
- Answer phones - schedule, reschedule & cancel Appointments
- Review patient insurance information to verify patient eligibility and coverage benefit details
- Review the schedule for 5 providers
- Scan patient insurance cards, paperwork and file in patient chart
- Check in and check out patients
- Responsible for explaining, and collecting deductibles, past due balances, and coinsurance from patients in a professional and courteous manner
- Evaluate chart data to verify all information has been received, completed and signed
- Review Referrals and contact patients to schedule
- Greet each patient in a pleasant and professional manner
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