Social Media A Team

I am a hardworking, self-driven professional with diversified experience of marketing in shipping industries. I have always utilized my knowledge and experience to achieve the best possible results at my job. I am a team worker and have exceptionally good relationships with those I interact with at work, both in professional and personal capacities.

Skills

Able to adopt modern technological advancement

Great interpersonal communication skills

Ability to work independently and as a team member Quick learner and adaptable

Work History

July 2023 to present Security supervisor for American reliance security Supervise all of the company account, track record of each employee and guide them where As per company policies and procedures.

Patrol different accounts to check and update records for any misconduct or report from the

. employee.

2022-12 - 2023-02 Import Agent

Faro Cargo Handling Solutions, Elk Grove Village, IL Supported import metrics around import functions and drove continuous performance improvements.

Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.

Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.

Resolved any customer inquiries or complaints to restore satisfaction. Utilized computer systems to manage cargo shipments and accurately track goods.

Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.

Mukarram Ali Khan

Address 7701 24th St., Westminster, 92683 CA

Phone 773-***-****

E-mail ***********@*****.***

2018-01 - 2021-10 Store Associate

Topson Bottoms, Chicago, IL

In social media Marketing

Supervise Inventory

Operational services

Photographer for social media.

Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products. Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Located merchandise across various stores to address customer needs. Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Stocked merchandise, clearly labeling items, and arranging according to size or color.

2016-02 - 2017-12 Sales Supervisor

Adam Travels, Chicago

Effectively coached team members to reach weekly and monthly sales goals. Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.

Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Promoted exceptional customer service by engaging clients on sales floor. Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Trained team members in successful strategies to meet operational and sales targets.

2012-10 - 2015-12 Business Development Executive

ECU LINE PAKISTAN (Pvt) LTD

ECU Line Pakistan, a Belgium based shipping line and forwarding company Managed sales

Tracked sales through computer applications

End-to-end correspondence

Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

Collaborated with sales and marketing departments to support client acquisition.

Communicated directly with customers and partners to build strong business networks and relationships.

Translated customer needs into solution requirements using powerful value propositions and negotiation skills.

Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.

Implemented innovative business development strategies to increase customer base and expand market share.

Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities and achieved company defined sales goals. Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.

2010-09 - 2011-12 Sales Executive

ZHL LOGISTICS

Dealt with clients on a daily basis

Called prospective clients and documented via computer applications Managed all sales and transactions

Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.

Achieved sales goals and service targets by cultivating and securing new customer relationships.

Analyzed past sales data and team performance to develop realistic sales goals.

Researched sales opportunities and possible leads to exceed sales goals and increase profits.

Generated advertising brochure for vendor use.

Utilized internal lead referral tools to solicit new business opportunities and contacts.

Directed sales support staff in administrative tasks to help sales reps close deals. Drove store revenue by offering customers accessories and related purchases to complete selections.

2008-06 - 2010-04 Sales Executive

IRISL SHIPPING LINE, Karachi, Sindh

Contributed to event marketing, sales and brand promotion. Developed and maintained strong working relationships with professionals within assigned territory.

Presented professional image consistent with company's brand values. Contributed to team objectives in fast-paced environment. Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base. Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.

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Education

• Bachelors Bachelor in commerce from Karachi university, Pakistan.

• Associates Associate in commerce from Karachi university, Karachi Pakistan.

• High School Ali Ali boys and girls secondary school, Karachi Pakistan

• Diploma AIATA and FIATA diploma in freight forwarding from PIFFA.

• Certification Microsoft office certification from Cosmo Karachi .

• Languages

English,Hindi,Urdu

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