Jiletta Wallace
Lead Mail Services Associate
Decatur, GA 30032
********************@*****.***
Work Experience
General Cleaner
Kimco Facility Services - Atlanta, GA
February 2021 to Present
• Take work orders: check in and out
• Sweep, mopping/wet mop, dusting/dust mop, vacuum
• Pull trash and recycle bins, wipe down counter tops, walls, glass windows, and tables
• Clean bath and restroom
• Clean office, conference's room, break room's
• Check and changing/refill soap, tissue, and paper towels spencer's(including batteries) Lead Office Services Associate
The Millennium Group - Atlanta, GA
August 2019 to Present
• Filing, mailing, order items placement, answering phone calls, interacting with guests, distributing and sorting incoming mail, coordinating meetings, preparing meeting minutes, scanning, photocopying, editing, and data entry.
• carry out research, sign for incoming packages, cover the reception area, manage office supplies, attend to customer inquiries, and draft brochures.
• Provide training as needed and troubleshoot problems with copiers and printers to vendors.
• Train to troubleshoot and repair multifunction copiers: print, scan, copy, and fax.
• Reduce inventory costs through maintaining low volume of toner supplies through use of e-mail systems.
• Assist clients with PowerPoint presentations used for business developments.
• Maintain an awareness of customer volume and want times; opening additional service windows when needed.
• Able to set priorities, motivate others, nurture or foster teamwork.
• I adapt to changes and multi-task.
• Ensures adherence to all regulatory and contractual requirements
• Regular inspections of workspace(s) to identify areas/items/equipment/materials in need of repairs, replacement, upgrade.
• Report any unusual or problematic conditions immediately to the client with as much information and data available.
• Responsible to arrange new employees with training and orientation of the office environment.
• Collect data for reports and assist in the preparation of monthly reports.
• Carries out and researches request with little direction and presents finding.
• Maintains flexibility with work hours.
• Utilizes knowledge of company culture, operations, policies, procedures in performing duties with minimal direction/supervision.
• Working manager to provide support and directives on completing mail, print, hospitality, and reception support.
Retail Sales Associate
AutoZone - Decatur, GA
March 2021 to September 2021
• Serves customers by helping them select products.
• Greets and receives customers in a welcome manner.
• Responds to customers questions.
• Directs sales by creating or updating customer profile records.
• Manages financial transactions.
• Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
• Alerts management of potential security issues.
• Assists with inventory, including receiving and stocking merchandise.
• Changes and checking on customers engine lights, batteries, light bulbs, and wiper blades.
• Follows company policies and loss prevention procedures.
• Maintains a safe working environment including PPE(Personal Protective Equipment.)
• Utilizes OBDII to read codes from customer's automobiles.
• To diagnose automobile problems and recommend solutions.
• Communicates with managers regarding customer concerns and employee matters.
• Provides honest and trustworthy advice to customers regarding the best products that fit the customer's expectations.
Storekeeper
LSG Sky Chefs - East Point, GA
March 2017 to February 2018
30344
~Stocked & unstocked shelf, loading & unloading trucks
~Labeling food items, dates, check temperatures on food, freezers, and coolers
~Write in and document dates, temperatures, barcodes, and how many items
~Checking and copy/print paperwork & whats goes in/on trucks
~Prepared, organized, maintain, and clean working area Trained Skills:
~Loading, stocking, inventory, pallet jack(operations)
~Event planning, scheduling, cashier desktop, planogram Lead Bartender
Calabash Lounge - Stone Mountain, GA
September 2009 to September 2012
30083
• Mixed and served alcoholic, non alcoholic drinks, & follows standard recipes & ingredients.
• Executed daily operations, customer service, collected money, supervisory abilities, stamina, pay attention to details, and basic computer skills.
• Trained, managed, requisition liquors & supplies.
• Prepared, clean & maintain work area.
• Assisted with new promotions for events and private parties. Education
Diploma in Auto Mechanics
Dekalb Tech College
May 2008
Skills
• Shipping & receiving (4 years)
• Warehouse experience (1 year)
• Commercial Cleaning (2 years)
• Automotive Repair (1 year)
• Bartending (3 years)
• Vehicle Maintenance (1 year)
• Packaging (4 years)
• Retail Sales (1 year)
• Cash Handling (2 years)
• Merchandising (1 year)
• Data Entry (9 years)