Medical Assistant Certified
Resume:
Crystal Avalos
Certified Medical Assistant
Santa Rosa, CA 95407
************@*****.***
With over 10 years of experience, im attentive and detail-oriented. I have experience in both administrative and clinical duties and a true passion for helping people. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Medical Assistant
MarinHealth Rheumatology - San Rafael, CA
October 2022 to Present
• Organized pt chart in EMR system (Apex/Epic)
• Interaction with patients (vital signs, medication reconciliation)
• Prepare treatment rooms for patients (cleaning, organizing, restocking, inventory)
• Assist physician in examination and treatment of patients as needed
• Prepare prior authorizations for medications and other orders as needed (imaging, external referrals, infusions, etc.)
• Perform general office duties (phone calls to patient/providers, faxing, completing insurance auths)
• Assisting front office staff with checking patient's in and out as needed
• Handle fax in- box
• Assisting with scheduling Infusion appointments for patients
• Follow up on orders to completion
• Provide biological medication training for patients that have 'self-administration of medication'
• Assist in any other office task request by practice manager or providers Medical Assistant
MarinHealth -OB/GYN Department - California
April 2022 to October 2022
• Multi-provider office.
• Room patients, obtain vitals and chief complaint. Review medications, immunizations and allergies.
• Chaperone providers with exams and ultrasounds when needed.
• Room and properly set up patients for NST visits
• Setting up and assisting/ chaperoning providers in performing procedures, including; colposcopy, LEEPs, D&Cs, water Ultrasounds, endometrial biopsies, IUD's and contraception implants.
• Properly wash, rinse and sterilize instruments using auto clave.
• Administer immunizations as needed or requested per provider's
• Anticipate providers and patient needs for each visit. (1st and 2nd trimester paperwork, labs, immunizations, etc.) All ready in the care room prior to rooming pt.
• Other duties as needed and assigned by MA lead, office manager and providers. Medical Assistant
Marin Health Endocrine and Diabetes Clinic - Greenbrae, CA October 2021 to April 2022
• Room patients, including obtaining vital signs, reason for visit, and documenting symptoms with frequency and severity.
• Document all required information in electronic medical record. (Apex)
• Administer injections as ordered by the provider, including insulin, osteoperosis medication, hormone, etc.
• Accurately and thoroughly submit prior authorizations for medications including in-house administered medications
• Work thoroughly and in a timely manner through Apex "task list."
• Obtain all patient information required to meet regulatory obligations.
• Perform POCT as well as all quality controls.
• Provide patients with accurate information when answering questions and concerns.
• Disinfect exam rooms between patients, patient areas and work areas at end of the day.
• Clinic upkeep, including daily cleaning and supply ordering/inventory.
• Collaborate daily with team members on various ongoing projects.
• Perform additional duties as assigned.
• Comply with all OSHA and safety regulations.
• Responsible for all other back office duties as assigned or needed COVID-19 HotLine Operator
AppleOne Employment Services - Santa Rosa, CA
September 2020 to March 2021
• Work remotely.
• Create appointments for pop-up testing sites.
• Documented calls and call discussion in excel call log.
• Provided clients with negative test results.
• Gave information to clients regarding current COVID-19 vaccine information, multiple testing site information and county restrictions along with any other general county information they may be asking for.
Medical Assistant
Nephrology Associates - Santa Rosa, CA
August 2017 to April 2019
• Greet and room patients with a caring demeanor
• Verify patient information by interviewing patient; recording medical history in EMR confirming purpose of visit.
• Perform physical tests on new patients such as height, weight, blood pressure, temperature, medication list, allergies, etc.
• Administer medications and/or injections as directed by physician.
• Managed anemia program with office manager/MA lead to include: a) order procrit for office supply b) administer and document Procrit c) log office supply and freezer temperature d) track in excel e) refer to GI, Transfusion, IV Iron when instructed by physician
• Review, abstract, scan labs into EMR chart. Notify physician of any critical values.
• Note medication approvals in patient’s chart.
• Interact with patients on the phone regarding test results, complaints about illness.
• Will give patients instructions from providers and in turn relay these phone conversations to providers. Medical Assistant
Northern California Foot & Ankle Center - Santa Rosa, CA April 2009 to August 2017
• Performed patient care needs to 40+ patients daily, prior to and following treatments; wound tracking, bandaging, assisting with casting and removal of cast
• measuring for diabetic shoes and compression stockings
• prepared patients for in office x-rays
• translated for Spanish speaking patients
• prepared special instruments and tissue for skin grafts
• prepared a sterilized surgical tray with instruments needed for in office procedures along with explaining procedure, consent form and post-op instructions to patients as needed.
• performed Vascular studies
• inventory control
• sterilized equipment using autoclave and solutions
• answered multi-line phones
• data entry for EMR in Epic System of patients records including prescription orders and general data entry of daily visit including, vitals and reason for visit
• scheduling appointments and in office surgical procedures
• conducted collection calls and mailings
• manual filing of patient records and chart management
• purged and organized patient records for storage
• preparation of weekly billing information for off-site biller
• collection of fees due at time of service.
Education
Diploma in Medical Assistant
West Coast Medical Assisting Training Program - Rohner Park, CA January 2021 to April 2021
High school diploma in Education
Sacramento Job Corps - Sacramento, CA
February 2004 to October 2006
Skills
• Customer service
• Translation
• Patient monitoring
• Epic system
• Experience Administering Injections
• Medical Scheduling
• Vital Signs
• Sterile technique
• Medical office experience
• Computer skills
• Laboratory Experience
• Insurance Verification
• Typing
• EMR systems
• Medical terminology
• Phlebotomy
• English
Languages
• English - Fluent
• Spanish - Fluent
Certifications and Licenses
AMCA Medical Assistant/Phlebotomy Technician Certification March 2023 to Present
MA certificate in "good standing"
Renewed every 2 yrs
BLS by American Heart Association
March 2021 to Present
Certified Bilingual Call Center Rep by Sacramento Job Corps April 2006 to Present
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