Customer Service Delivery Driver
Resume:
T A U R A N C E
B A Y L O R
***********@*******.***
Washington, DC 20011
PROFESSIONAL SUMMARY
Hardworking team member with exemplary customer service skills. Focused on completing work quickly and accurately to consistently exceed targets. Works well independently and under pressure while handling multiple task. Accustomed to taking on challenging assignments while providing top-notch customer service. Dedicated to business success while motivated to continue to learn and grow professionally. SKILLS
Driving and Transportation Restaurant experience
Delivery Driver Experience Problem-solving
Vehicle maintenance Safety and compliance
Warehouse operations Analytical thinking
Quality control Supply restocking
EXPERIENCE
Attendant Valet, MJ Valet, NATIONAL BUILDING MUSEUM, Nov 2015 Current, Washington, DC
Drive, park and retrieve customer cars in a safe and courteous manner Report any known accidents, observed or suspected violations of company policies, safety hazards or any unusual occurrences to Facility Manager Provide knowledge of major streets, landmarks, highways in the area of the lot to be able to provide accurate directions to customers, if needed Respond to customer questions in a prompt and courteous manner Observe all traffic laws and safe driving practices Create welcoming environment for arriving and departing guests Answer valet counter phones and maintained clean, organized valet station Field Specialist, Lime Scooters, Jun 2022 Sep 2022, Washington, DC Assisted with scooter deployment and retrieval
Used smartphone applications to locate and operate on products Operated van to redistribute products as required
Completed weekly reports
Helped to resolve potential urgent crises for daily infrastructure operations Package Delivery Driver, Amazon Flex, Jan 2021 May 2021, Beltsville, MD Used hand held device for routing information, customer delivery, and to communicate with home office and dispatch to track time Loaded and unloaded packages into and out of van
TB
Jun 2002
Inspected all equipment such as tires, lights, brakes, gas, and oil Maintained logs according to state and federal regulations Secured packages to ensure no damage is caused to customer shipments Maintained truck thoroughly and on schedule and arranged for required repairs Followed prescribed routes and time schedules to attain on-time delivery Grounds Maintenance Worker, The Emory Beacon Of Light, May 2018 Feb 2019, Washington, DC
Trash removal, graffiti, illegal posters, stickers, gum and weed pulling Recycled glass, aluminum and plastic items collected from sidewalks and gutters Handled grounds litter pickup and kept outside trash bins emptied Maintained landscaping power equipment and irrigation systems with regular cleaning and maintenance
Completed scheduled mowing, trimming and pruning for optimal maintenance of green spaces
Completed landscaping and planning work to comply with public safety standards Driver, Mobile Logistics, May 2016 Dec 2016, Washington, DC Located Car2go vehicle using GPS device
Washed the exterior on car2go vehicles, vacuum and swipe interior with cleaning products
Parked Car2go vehicles in proper parking zone
Reported vehicles for any damages or illegal tickets Cleaned and detailed vehicle to promote passenger comfort and satisfaction Meat Clerk, Harris Teeter, Jun 2006 Apr 2009, Washington, DC Cut meat precisely with butchering knives and tools for the service case Maintained established merchandising standards, including window, sales floor and promotional displays
Prepared "oven ready" meat products for service case and took customer orders Utilized proper procedure for breaking down the cutting board Answered customer telephone calls promptly and courteously Maintained cleanliness of equipment, tables, utensils and floor to meet sanitation regulations
Portioned, presented and packaged meats according to customer requests to minimizes shrink and maximize sales
Shared product knowledge with customers and made recommendations and suggestions to assist customers with product selection EDUCATION
High School Diploma
Booker T. Washington Public Charter School Washington, DC
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