Customer Service Receiving Associate

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Jean Dario Valbrun

Hyde Park, MA 02136 857-***-**** *********@*****.***

Summary

Hardworking and reliable employee with strong ability in interpersonal and communication skills. Offering my hardworking skills,

excellent customer service and problem solving skills. Highly organized, proactive and punctual with team-oriented mentality.

Experience

RECEIVING ASSOCIATE 11/2019 - Current

Johnson Strings - Boston, MA

* Investigated inventory discrepancies to maintain recordkeeping validity.

* Organized storage areas to maximize movement efficiency and minimize labor.

* Reviewed work orders to check correctness of deliveries.

« Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate

department.

STOCK MANAGER 09/2017 - 12/2019

Marty's Fine Wine - Boston, MA

* Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.

* Coordinated with store manager on inventory purchases, updates and replacements.

* Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.

ASSISTANT PRODUCE MANAGER 07/2015 - 05/2017

Restaurant Depot - Boston, MA

* Assisted customers with produce questions and special orders.

* Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.

* Received produce deliveries and unloaded produce.

* Trained and coached new team members.

* Trimmed, washed and bundled produce.

* Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.

* Priced produce to achieve margin and sales goals while maintaining competitive pricing profile.

* Lead by example and took responsibility for all actions drive culture of performance excellence.

* Maintained department equipment and advised general manager of equipment repair needs.

* Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

* Oversaw team of [Number] grocery employees with $[Amouni] in yearly revenue.

¢ Provided clear, attractive and consistent signage.

Education and Training

GED - Boston, MA GED

06/2014

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