Business Systems Class A
Resume:
BYRON
WESSON
************@*****.***
Vale, North Carolina 28168
CONTACT
SKILLS
• Class A CDL licensed
• Forklift experience
I have an extensive background on the technology side of the banking business. However, at this juncture of my life I am eager to change my career path. I am in good standing with my current employer and can provide references and performance reviews to confirm the same. I am just ready for a major change. To that end I recently obtained my Class A CDL license and would welcome an opportunity to join your company as a driver. I believe you will find my employment history as proof I can be counted on to perform at a high level.
PROFESSIONAL SUMMARY
Lead Technology Business Systems Consultant
Wells Fargo Bank, N.A., Charlotte, NC
Senior Technology Business Systems Consultant
Wells Fargo Bank, N.A., Charlotte, NC
EXPERIENCE
January 2023 - Present
• Implemented new technologies to streamline operations and reduce costs. Conducted training sessions for staff members on the use of various business systems.
•
Facilitated meetings between stakeholders, vendors, and customers to discuss
• project progress.
• Provided support during the implementation of new software applications. Developed and implemented business processes to improve operational efficiency.
•
Coordinated efforts between departments to ensure successful completion of
• projects.
Maintained effective communication with team members throughout the project lifecycle.
•
Tested, maintained, and monitored computer programs and systems and coordinated installation of computer programs and systems.
•
January 2017 - December 2022
• Worked with coworkers to complete tasks.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
•
• Responded quickly to meet customer needs and resolve problems.
• Participated in ongoing training to enhance own job skills and knowledge.
• Met deadlines while maintaining high-quality deliverables.
• Managed and coordinated multiple projects while ensuring timely completion. Business Systems Consultant
Wells Fargo Bank, N.A., Charlotte, NC
Business Analyst
Wachovia Bank, N.A., Charlotte, NC
Business Analyst
First Union National Bank, Charlotte, NC
Recovery Account Officer
First Union National Bank, Charlotte, NC
January 2008 - December 2016
Committed to delivering excellent customer service while working in a fast- paced environment.
•
• Provided efficient and courteous service to customers at all times.
• Met deadlines while maintaining high-quality deliverables. January 2001 - December 2007
Collaborated with developers to ensure that product designs meet customer needs.
•
• Managed multiple concurrent tasks in a fast-paced environment.
• Facilitated communication between stakeholders and technical teams.
• Conducted stakeholder interviews to gather requirements. Built relationships with internal customers to ensure successful project outcomes.
•
• Delivered presentations on project progress at regular review meetings. January 1993 - December 2000
Collaborated with developers to ensure that product designs meet customer needs.
•
• Managed multiple concurrent tasks in a fast-paced environment.
• Facilitated communication between stakeholders and technical teams.
• Conducted stakeholder interviews to gather requirements.
• Supported initiatives that focused on meeting and growing business needs. Maintained library of model documents, templates, and other reusable
• knowledge assets.
May 1990 - December 1992
• Managed portfolio of charged off loan accounts.
Communicated with customers to arrange for repayment or settlement of outstanding balances due.
•
Skip traced customers to make contact for repayment or settlement or to
• determine the location of loan collateral.
Worked with repossession agencies to reclaim bank property when loans were in significant default.
•
• Collaborated with legal counsel on judgment lien filings. September 1987 - April 1990
Sales and Merchandising Representative
Vermont American Tool Company, Lincolnton, NC
Dockworker
Carolina Freight Carrier Corporation, Cherryville, NC Meat Department Clerk
Harris Teeter Supermarket, Cherryville, NC
Represented the company at National Trade show events. Included setting up product displays, meeting retail store owners and manufacturers sales representatives.
•
Conducted sales calls on retail stores while working in conjunction with the hardware supplier representative for the store.
•
• Participated in new store grand openings and special promotions. Set up in store displays for large chain stores. Examples were Lowes, 84 Lumber and True Value.
•
August 1985 - March 1987
Break-bulk loading and unloading freight. Included individual packages and skidded bulk freight.
•
• Proficient with forklift for moving skid loads.
• Worked part time mainly summers and breaks from school.
• Sorted cargo before loading and unloading.
• Tallied unloaded cargo and input information into spreadsheets.
• Leveraged forklifts, hand trucks and pallet jacks to load and unload cargo. Maintained accurate records of goods received and shipped to ensure accuracy of inventory.
•
July 1983 - July 1985
Assisted with unloading shipments of fresh beef, pork, poultry, seafood and
• other items.
Followed industry regulations for labeling, pricing and merchandising of products.
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Managed customer inquiries and provided excellent customer service in the Meat Department.
•
Maintained an organized and sanitized work area to ensure food safety
• standards were met.
Operated a variety of equipment including slicers, grinders, mixers, scales and wrapping machines.
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Bachelor of Arts (B.A.) in Economics
University of North Carolina at Chapel Hill, Chapel Hill, NC EDUCATION
May 1987
Extracurricular Activities
General College in General College
Gaston College, Dallas, North Carolina
High School Diploma
West Lincoln Senior High, Vale, North Carolina
• Intramural Basketball
• Intramural Softball
May 1985
June 1983
Extracurricular Activities
• Track & Field Team
• Football Team
CERTIFICATIONS
• CDL Class A
References available upon request
REFERENCES
Contact this candidate