Service Representative Guest
Resume:
MELINDA WATERS
PROFESSIONAL SUMMARY
Motivated and customer-oriented worker skilled in problem-solving
multitasking. and ensuring guests have a positive experience. Proven ability to provide customers with excellent service, demonstrate
professionalism, and build strong relationships. Adept at handling
customer inquiries and resolving issues in a timely and efficient manner.
Hardworking highly motivated professional eager to lend combined
knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives.
Resourceful and results driven with a passion for growth and efficiency
to meet company needs and increase service value
EXPERIENCE
August 2000 - August
Guest Service Representative
‘Walt Disney Parks and Resorts, Orlando, FL
Provided exceptional customer service by greeting quests responding to inquiries and resolving complaints
+ Adhered to company standards for quest satisfaction ensuring an enjoyable
experience for all visitors
+ Performed daily cash-outs and reconciliations of all transactions
+ Developed strong understanding of company polices and procedures
+ Complied with safety regulations set by the hotel management team.
+ Used problem solving skills when dealing with difficult situations or
dissatisfied customers
+ Demonstrated ability to communicate effectively with customers and
colleagues.
i EDUCATION
February 201
‘Associate In Arts (.A)in Health Science
Polk Community College, Winter Haven, FL
Relevant Coursework
+ Psychology
MELINDA WATERS
PROFESSIONAL SUMMARY
Motivated and customer-oriented worker skilled in problem-solving
multitasking. and ensuring guests have a positive experience. Proven ability to provide customers with excellent service, demonstrate
professionalism, and build strong relationships. Adept at handling
customer inquiries and resolving issues in a timely and efficient manner.
Hardworking highly motivated professional eager to lend combined
knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives.
Resourceful and results driven with a passion for growth and efficiency
to meet company needs and increase service value
EXPERIENCE
August 2000 - August
Guest Service Representative
‘Walt Disney Parks and Resorts, Orlando, FL
Provided exceptional customer service by greeting quests responding to inquiries and resolving complaints
+ Adhered to company standards for quest satisfaction ensuring an enjoyable
experience for all visitors
+ Performed daily cash-outs and reconciliations of all transactions
+ Developed strong understanding of company polices and procedures
+ Complied with safety regulations set by the hotel management team.
+ Used problem solving skills when dealing with difficult situations or
dissatisfied customers
+ Demonstrated ability to communicate effectively with customers and
colleagues.
i EDUCATION
February 201
‘Associate In Arts (.A)in Health Science
Polk Community College, Winter Haven, FL
Relevant Coursework
+ Psychology
Awards & Honors
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