Front Desk Agent

Ravon Watson

** ********* ****** ***** ******, N.Y 10607

Mobile: 914-***-**** ***********@*****.***

Objective:

Seeking a position with an organization that will utilize my talents, positive attitude, great attention to detail and accuracy. I possess a desire to succeed in a fast-paced environment and to make a positive difference with the organization.

Experience:

The Sheraton Hotel

2022-Present

Front Desk Agent

Greeting guests: Welcoming guests in a friendly manner

Checking guests in and out: issuing room keys and recording guest check-in and check-out records

Answering questions: Answering questions and addressing complaints

Making recommendations: Recommending activities and restaurants

Managing reservations: Taking reservations on the phone and helping with reservations

Arranging transportation: Helping guests with transportation

Storing luggage: Storing luggage and valuables

Handling financial transactions: Posting charges to guest accounts

The Children’s Village 2017 – Present Dobbs Ferry, NY

Youth Care Specialist

Provide safe and secure supervision to at-risk youth who are placed in secure juvenile detention by the court.

Keep records on individual youth, including daily observations and information about activities, meals, and medications administered.

Exercise independent judgement and initiative to provide skill-based therapeutic interventions.

Support youth in their efforts to develop new social academic, vocational skills and interest.

Accompany children to and from school, on outings, and to medical appointments.

Received training on building relationships with youth crisis prevention.

Perform housekeeping duties such as cleaning, cooking and laundry.

Lettire Construction 2012- 2017 White Plains, NY

Construction Laborer

Operating cranes, hand and power tools of all types: air hammers, earth tampers, cement mixers, small mechanical hoists, surveying and measuring equipment, and a variety of other equipment and instruments.

Build, repair, paint and maintain walls, doors and framework clearing sites of debris and trash.

Assist in loading and unloading delivery trucks haul and hoist material to ensure appropriate delivery to construction site.

Westchester Medical Center 2011 - 2012 Valhalla, NY

Hospital Transporter

Transport patients by lifting patients on and off beds; moving them to and from special service and treatment areas, and operating rooms; using wheelchairs or moveable beds,

Assisting in and out of taxis, ambulances and cars, providing an excellent customer service experience.

Achieve organizational objectives in a timely manner, as well as report progress to the patients supervised department.

Professional Growth and Development

Woodlands High School, Hartsdale, NY – High School Diploma

Westchester Community College, Valhalla,NY

New York State Safety Training- OSHA 10 and 30 Safety

REFERENCES FURNISHED UPON REQUEST

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