Customer Service Representative
Resume:
Desiree Willson
Sacramento, CA *****
***********@*****.***
Seeking to obtain a position as a Customer Service Representative where my experience will be utilized to improve customer satisfaction.
Authorized to work in the US for any employer
Work Experience
Dog Walker/Pet Sitter
Amy Alcorn - Sacramento, CA
February 2013 to Present
Entrusted with the keys of client's home in order to complete pet's care. Provided proper care and, attention to pets such as giving food, water and, spending time with the animals during their owner's absence.
Lead Generator
Sierra Pacific Industries - Sacramento, CA
June 2023 to January 2024
Sales
Customer Service
Busser/Food Runner
The Boiling Crab - Sacramento, CA
April 2022 to May 2023
Served food to patrons
Cleaning and setting tables
Cashier/Deli Clerk/Personal Shopper
Raley's / Bel Air / Nob Hill - Sacramento, CA
April 2020 to March 2022
Food preparation while maintaining proper health standards Operated cash register
Served food to patrons
Order Fulfillment
Server/Cashier/Busser
Asuka - Sacramento, CA
March 2017 to July 2019
Food preparation while maintaining proper health standards Operated cash register
Served food, and beverages to patrons
Hairstylist/Receptionist
SportClips - Sacramento, CA
January 2016 to August 2016
Applied specialized techniques to create styles for all ages and gender Solicited sale of additional products
Seasonal Cashier
Target - Sacramento, CA
November 2014 to January 2015
Operated cash register to itemize and total customer purchases Solicited sale of additional products.
Hairstylist
Sears Hair Studio - Sacramento, CA
October 2013 to November 2014
Applied specialized techniques to create styles for all ages and gender Actively sold hair product and other essentials and services Maintained a visually appealing product sales area Nanny
Jenni Brewster - Sacramento, CA
May 2010 to September 2013
Prepared age appropriate meals
Performed light housekeeping
Led in educational activities
Customer Service Representative/Inbound Call Center Cingular Wireless - Rancho Cordova, CA
January 2006 to February 2007
Telephone sales, and customer support
Transaction management
Data entry
Conflict resolution
Education
Certificate in Cosmetology
Sacramento City College - Sacramento, CA
January 2011 to May 2012
Skills
• Hair Styling
• Cashiering
• Nannying
• Serving Experience
• Telemarketing
• Babysitting
• Cold Calling
• Childcare
• Sales
• Customer service
• Front Desk
• Food Preparation
• Toddler Care
• Infant Care
• Teaching
• Caregiving
• Serving
• Hospitality
• Order Fulfillment
• Meal Preparation
• Communication Skills
• Food Service
• Busser
• Kitchen Experience
• Pet Sitting
• Pet Care
• Animal Care
• POS
• Cleaning Experience
• Dog Handling
• Host/Hostess
• Retail Sales
• Front desk
• Customer service
• Guest relations
• Hospitality
• Sales
• Cash handling
• Cash register
• POS
• Hotel experience
• Retail sales
• Telemarketing
• Cold calling
• Supervising experience
• Serving
• Order fulfillment
• Leadership
• Account management
• B2B sales
• Teaching
• Childcare
• Upselling
• Inside sales
• Restaurant experience
• Barista experience
• Bartending
• Guest services
• Food service
• Communication skills
• Customer relationship management
• Typing
Certifications and Licenses
Cosmetology
Food Handler Certification
Assessments
Food safety — Proficient
April 2022
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Retail customer service — Proficient
January 2022
Responding to customer situations in a retail setting Full results: Proficient
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food service fit: Crew member — Proficient
April 2022
Measures the traits that are important for successful food service crew members Full results: Proficient
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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