Cherylyce Martin
Washington, DC 20019
*********@*****.***
Customer service specialist with more than ten years in retail responsible for a variety of components necessary to meet customer’s needs. Possesses a firm commitment to customer service that has been described as “second-to-none” by employers.
Authorized to work in the US for any employer
Work Experience
Security Officer
Security Assurance Management - Washington, DC
June 2023 to Present
• Monitor CCTV’s
• Bag Check
• X-ray Machine
• Wanding Individuals upon entry
• Daily log reports
• Checking id badges
Armed Security Officer
Admiral Security Services, Inc - Bethesda, MD
October 2018 to June 2023
• Maintained daily log of activity within Commercial buildings
• Greeted vendors and visitors at arrival
• Licensed professional security officer for 5 years
• Ability to immediately understand surroundings
Cashier
CVS - Washington, DC
November 2007 to October 2018
• Worked as a team member performing cashier duties, product assistance and cleaning.
• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
• Processed all sales transactions accurately and in a timely fashion. Education
HIGH SCHOOL DIPLOMA
BALLU HIGH SCHOOL - Washington, DC
June 2004
Skills
• Security
• Surveillance
• Loss Prevention
• CCTV
• Customer Service
• Call Center
• Customer Support
• Retail sales
• Communication skills
• Computer skills
• Microsoft Office
• Typing
• Conflict Management
• Cleaning Experience
• Writing Skills
• Cash Handling
• Military
• English
• Security
• Customer service
Certifications and Licenses
First Aid Certification
Baton Permit
AED Certification
CPR Certification
June 2023 to June 2025
Guard Card
Driver's License
Armed Security License
Firearms License