Call Center Representative
Resume:
ARSHDEEP KAUR
Call Center Representative
Highly motivated and experienced call center professional with experience providing exceptional service and technical support. Skilled in resolving issues and complaints quickly and efficiently, while providing a positive customer experience. Dedicated and hardworking individual seeking a position to leverage my skills and contribute to efficient workplace operations.
Brampton, ON L6R 0R8
***********@*****.***
LANGUAGES
1.ENGLISH
Fluent
2.PUNJABI
Native
3.HINDI
Fluent
Education
High School Diploma (2022)
GTB KH Public Sen Sec School, Punjab
Expected Graduation September (2026) :
Diploma in Computer System Technician @ Canadore College, Scarborough, ON
Work Experience
March 2022-Aug 2023
Call Center Representative
Teletech Communication, Sri Muktsar Sahib, Punjab
Managing large amount of calls in a timely and effective manner.
Identifying customer needs.
Researching customer problems.
Providing the right solutions to customers.
Meeting targets in terms of quality of conversations.
Clear and Concise communication skills.
SKILLS
Good communication
Fast learner
Leadership
Marketing
Better understanding
Critical thinking
Problem solving
Work History
Cashier
Aug 2023- November 2023
Skylight Education, Sri Muktsar Sahib, Punjab
Maintained high standards of customer service during high-volume, fast-paced operations.
Performed institute opening and closing duties as required.
Provided effective service to customers at all time.
Payment collection.
Contact this candidate