Bachelor Of Science:
Business Administration And
Management
Tarrant County Community
College
Fort Worth, TX
*******@*****.***
Irving, TX 75039
Licenses
• All Lines Adjuster
• Health
• Life
• Property/Casualty
Skills
• Quoting and Pricing Policies
• Customer Needs Assessment
• Eligibility Determination
• Policy Adjustment Knowledge
• Schedule Setting
• Advanced Computer Skills
Strong Interpersonal and
Communication Skills
•
Education And Training
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Tranzact Insurance Solutions - Qualifier/Insurance Sales Agent Richardson, TX
08/2023 - Current
Drop Off Inc. - 1099 Courier
Dallas, TX
12/2021 - 08/2023
Texas Health Resources Arlington Memorial Hospital - Security Supervisor Arlington, Texas
03/2018 - 12/2021
Kimberly Roddy
Summary
Experience
Developed and implemented sales strategies to build relationships with potential clients.
•
Created presentations for prospective clients to showcase the benefits of our products.
•
• Verified insurance coverage and eligibility for services provided. Provided ongoing support for existing customers through phone calls, emails, and meetings.
•
• Coordinated delivery of medical specimens to appropriate laboratory facilities.
• Verified orders for accuracy before deliveries were made.
• Provided exceptional customer service during interactions with clients.
• Managed multiple routes concurrently while meeting all deadlines.
• Processed paperwork associated with deliveries accurately and efficiently. Supervised a team of armed guards and ensured compliance with safety protocols.
•
• Developed and implemented strategies for improving security measures. Coordinated investigations into any suspicious activity or criminal incidents on site.
•
• Investigated complaints from staff regarding security issues or concerns. Prepared detailed reports summarizing all incidents that occurred during shifts under my supervision.
•