Customer Service Mental Health

Brandy Tye

276-***-**** ● **********@*****.*** ● Bassett, VA 24055

PROFESSIONAL SUMMARY

Current student enrolled in the Substance Abuse Counselor – Assistant program at Patrick & Henry Community College. Great customer service and communication skills developed through experience working in retail industry. Knowledgeable of day to day operations in a retail store. Understanding of various theories of social interaction, behavior, and mental health through classroom instruction.

SKILLS

Customer Service

Communication

Computer knowledge

Active listening

Empathetic

Operating cash register

EXPERIENCE

Cashier November 2023 - Present

Dollar Tree Multiple locations

Operating cash register and utilizing excellent customer service skills to handle financial transactions effectively

Preparing for new store opening by assisting with transportation and assembly of shelves and arrangement of store interior

Stocking shelves and filling coolers to ensure pleasant presentation for customers

Maintain cleanliness of store

Softline Coordinator September 2023 – November 2023

Roses Martinsville, VA

Tagged clothing for floor usage

Operated cash register to complete transactions for customers

Provided excellent customer service by greeting customers as they entered and exited store

Attentively listened to customer concerns and engaged with solving problems

Changed price signage as needed

Housekeeping - cleaned around work area and floor

Stocked shelves - rotating moving merchandise around

Scanned items for correct pricing

EDUCATION

Patrick & Henry Community College

Substance Abuse Counselor – Assistant, Career Studies Certificate Present

Classes include: PSY 200 Principles of Psychology, HMS 230 Ethics in Human Services

Middle College 2011

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