CHRISTINA LOGAN

**** ********** **** * ************, FL, 32277 904-***-****

ad4znm@r.postjobfree.com

CAREER OBJECTIVE

Diligent professional with 15.5+ years of experience and a proven knowledge of customer service, data entry, and productivity and performance management. Aiming to leverage my skills to successfully fill the Customer Care associate role at your company. PROFESSIONAL EXPERIENCE

Visiting Angels South

Talent Acquisition Coordinator Sept 2022- Present

● Schedule Candidates for in person interview, make offers on available positions, process all onboarding materials and I9 documents, conduct orientation by going over company policies and procedures, print new hire badges, and place new hires on a recurring scheduled shift.

AT&T JACKSONVILLE, FL

Benefits Coordinator, Jan 2017 – Present

· Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

· Administer compensation, benefits and performance management systems, and safety and recreation programs.

· Allocate human resources, ensuring appropriate matches between personnel.

· Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.

CITIBANK, JACKSONVILLE, FL

Customer Care associate, Apr 2004 – Jul 2017

· Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

· Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

· Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

· Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. EDUCATION

UNIVERSITY FLORIDA

GAINESVILLE, FL

A.S. Business Administration (May 2003)