Service Representative Executive Chef

Lisseth Leal CPC-AAPC

*** ***** ******* **, ***** Gables, FL 781-***-**** *************@*****.*** Results-driven professional with a comprehensive background in healthcare operations, client communication, and procedural development. Known of the entire cycle, medical terminology, coding, charge entry, insurance, authorization, payment posting, statements, and monitoring. Education

• Medical Coding. CPC. – 2023. Excelsior Technical Institute NMB

• Ontological Coaching – 2023 -. ECOA, Escuela Coaching Ontológico Americano.

• Executive Master Business Administration – 2020. Westfield Business School. Miami, Florida.

• Bachelor of Art: Lawyer – 2011. Santa Maria University. Caracas, Miranda. Skills & Abilities

Attention Details

ICD-10 / CPT Knowledge

Medical Records

Problem-Solving

Health Information Management

Time management

Billing

Critical thinking

Work Experience

• Executive Chef & Founder Fresca Chef April 2020 to present. Develop a business plan with a leadership vision.

Establish supplier relationships, showcasing compromise skills. Create an online presence confidently.

Adapt operations based on feedback.

Monitor financials, demonstrating time management.

• Patient Service Representative The Hand Institute December 2016 to march 2020. Lead scheduling of therapist and patient appointments. Ensure patients’ insurance information, benefits, and authorization. Guide to filling out forms and payment contract forms. Proactively addressed patient inquiries or complaints. Process claims correctly to ensure insurance carries pay. Training new staff.

• Host Worden Hall July 2014 to August 2016

Manage incoming calls and respond to inquiries.

Demonstrate leadership in coordinating room staff activities. Impact teamwork by actively engaging and supporting.

• Lawyer Smith law Office August 2008 to November 2012 Direct trials, present evidence and interpret law for clients. Analytical findings strategies and advise clients on legal rights and obligations. File pleadings and maintain client communication and confidentiality. Keep and monitor legal volumes to ensure the law is up to date.

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