Christopher Harris

E: ad4za4@r.postjobfree.com

M: 336-***-****

LinkedIn: https://www.linkedin.com/in/christopherharris93/

Address: Ontario, CA 91762

OBJECTIVE

Dedicated and customer-focused professional with a proven background in computer technology and a strong commitment to delivering exceptional customer service. Seeking a Customer Service position to leverage excellent communication skills, problem-solving abilities, and a customer-centric approach.

EDUCATION

Bachelor of Arts in Simulation and Game Design

William Peace University, Raleigh, NC

December 2016

Minor: Communications

SKILLS

Customer Service: Proven ability to provide excellent customer service through effective communication, problem-solving, and a customer-centric approach.

Communication: Strong verbal and written communication skills, developed through various roles requiring interaction with clients, colleagues, and management.

Technical Skills: Proficient in Microsoft Office Suite, with a background in computer programming languages including C++, C#, and Javascript.

RELEVANT EXPERIENCE

Customer Service Representative

Concinnity Marketing, Inc., Winston-Salem, NC

March 2010 - August 2015

Provided exceptional customer service, addressing inquiries and resolving issues through phone and email communication.

Demonstrated strong communication skills to maintain a high level of customer satisfaction.

Utilized problem-solving abilities to resolve customer concerns and provide effective solutions.

Maintained composure under pressure, ensuring professionalism in all customer interactions.

Project Programmer

Concinnity Marketing, Inc., Winston-Salem, NC

May 2015 - August 2015

Collaborated with the team to develop a time tracker app using C# for backend and Java for Android Front-end.

Maintained accuracy of SQL Server database and edited it using SQL Server Management Studio.

Updated and expanded an existing Call Center Application using C#, HTML, and Javascript.

Debugged programs using Visual Studio 2013 IDE.

Intern

Prologue Games, Durham, NC

September 2016 - November 2016

Created organizational lists to improve project organization within Unity.

Conducted playtesting of the company's game and provided feedback for product enhancement.

Website Manager

MCH Media Group

January 2017 - Present

Managed and maintained websites for the company.

Planned and executed various campaigns and events for the company.

ADDITIONAL EXPERIENCE

Package Handler

Fedex, Kernersville NC

November 2018 - February 2019

Loaded and unloaded packages at a high pace to maintain a steady flow.

Scanned packages for Grounds and HD drivers.

Sorted packages for Grounds and HD.

Warehouse Associate

Amazon.com Services, Inc

June 2019 - December 2020

Picked and staged packages for morning delivery.

Sorted packages for Pick and Stage.

Scanned packages to be sorted and placed in the correct location.

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