Lorena Lauterio
Phoenix, AZ *****
**************@*****.***
I’m currently not employed as of the moment because I just graduated esthetician school at Avalon Institute and I’m looking for work now that my schedule has opened up . I specialize in everything that is skin care.
facials, electro therapy, chemical peels, dermaplane, etc. I also specialize in waxing.
( 2019 No work history for that year . )
Data Entry Triwest
May 2020 - July 2020.
“Temp job. “
High volume data entry of patient files
• Schedule patient appointments
• Insurance verification
• Billing patient responsible portion
• Update existing patient address and insurance information Customer Service Representative
Direct TV Call Center
March 2017-December 2018
• Customer Service
• Promoted to Winback team
• Received award for Excellence
• Part of the technical support team
Hostess
Calico Jacks - Glendale, AZ March 2017 to December 2017
• Front desk Hostess
• Maintained customer friendly service
Customer Service Representative
AT&T - Glendale, AZ
September 2015 to February 2016
• Technical Support
• Handled inbound calls up to 80 daily
Retail Sales Associate
Windsor - Glendale, AZ
February 2015 to September 2015
• Provide friendly retail service to customers
Bartender bobby q's - Glendale, AZ March
2014 to September 2014
• Serve customers cocktails
Front Desk Receptionist
West side general practice - Glendale, AZ
January 2012 to March 2013
• Schedule Appointments
• Data entry of new patient information
• Verify insurance
Work Experience
Insurance Verification/data Entry
Arrowhead Family Healthcare
February 2021 to Present
• High volume data entry of patient files
• Schedule patient appointments
• Insurance verification
• Billing patient responsible portion
• Update existing patient address and insurance information Customer Service Representative
Direct TV Call Center
March 2017 to December 2018
• Customer Service
• Promoted to Winback team
• Received award for Excellence
• Part of the technical support team
Hostess
Calico Jacks - Glendale, AZ
March 2017 to December 2017
• Front desk Hostess
• Maintained customer friendly service
Customer Service Representative
AT&T - Glendale, AZ
September 2015 to February 2016
• Technical Support
• Handled inbound calls up to 80 daily
Retail Sales Associate
Windsor - Glendale, AZ
February 2015 to September 2015
• Provide friendly retail service to customers
Bartender
bobby q's - Glendale, AZ
March 2014 to September 2014
• Serve customers cocktails
Front Desk Receptionist
West side general practice - Glendale, AZ
January 2012 to March 2013
• Schedule Appointments
• Data entry of new patient information
• Verify insurance
Skills
• Customer Service
• Typing 45wpm
• Data entry 8000ksph
• Proficient Microsoft skills
• Technical Support
• Help Desk
• Network Support