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Customer Service C A

Location:
San Antonio, TX
Salary:
25.00
Posted:
April 14, 2024

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Resume:

J O H N H E N R Y

C A N C H O L A

210-***-****

ad4z48@r.postjobfree.com

m

**** ***** ***** *****,

Boerne, Texas 78015

PROFESSIONAL SUMMARY

Everyone is involved in sales one way or another. I truly believe you sale yourself in different ways every day. Whether you're selling your personality when meeting a new friend or selling yourself in a job interview, it is all sales. I am a sales professional. 20 years' experience to be exact. I can work for any business and sale their product or even their company mission/vision statement. Also, I have 10 years' experience in hard labor. I am a hands-on type of guy and can do almost anything after being shown 2-3 times. I have top level communication skills when it comes to customer service, other employees, or business associates.

EXPERIENCE

Small Business Owner, Within A Week LLC, Oct 2021 Current, San Antonio, TX Pay employees

Contract jobs

Complete jobs

Assist employees with jobs when necessary

Trained employees for specific jobs

Landscaping Worker and Contractor, Seasonal Services TNT, Aug 2020 Oct 2021, San Antonio, TX Planted flowers, grass, shrubs and bushes in environment dedicated for optimal growth. Performed routine maintenance duties, applied plaster, fixed fountains and watered plants. Inspected grounds to identify needs and plan weekly landscaping projects. Organized and prioritized seasonal tasks to manage time well. Completed assigned work orders by agreed deadlines. Checked fluid level and tyre pressure of mowing equipment. Worked outdoors in all weather conditions while maintaining high standards. Ran fencing, construction, and several contracting jobs. Sales Associate, Ashleys Furniture, Jun 2018 Aug 2020, Corpus Christi, TX Supported cashiers and customers to locate products, confirm prices and replenish stock. Used POS system to scan customer purchases, calculate prices and process transactions. Embodied company mission and values through honesty, integrity and high-quality performance. Assisted with store recovery to maintain clean and organized sales floor throughout shift. Customer Care Advocate, Alorica, Mar 2016 May 2018, Corpus Christi, TX Provided solutions, recommendations and replacements with empathy and positive feedback. Demonstrated commitment to customer service by building productive relationships, resolving complex issues and boosting customer loyalty.

Used [Software] for data entry of customer service information for quality control purposes. Facilitated clear communication between distribution centers, carrier companies, and customers to expertly resolve inquiries.

Operator, Watco, Jan 2013 Feb 2016, Refugio, TX

Participated in improvement initiatives to contribute to overall productivity of operations. Conducted regular inspections and maintenance tasks on equipment, identifying and addressing issues or malfunctions.

Operated equipment following procedures and guidelines to establish safety and smooth JC

May 2007

operations.

Conducted quality checks and inspections on products to determine compliance with specifications, quality and standards.

Flowback Operator, Rockwater Energy Solutions, Jul 2011 Jan 2013, Pleasanton, TX Troubleshot issues with systems and processes, identifying potential solutions. Performed inspections and maintenance on pump machinery. Recorded data, including operation times, specific products and quantities pumped and end results.

Communicated with other workers via radio and telephone in order to confirm when to start and stop flows.

Turned on start pumps and valves to start or regulate flow of gases or liquids. Transferred liquids, gases and powdered materials in and out of vessels and processes. Sales Representative, Results co XM satellite radio, Mar 2010 Jul 2011, Corpus Christi, TX Provided customers with clear understanding of charges, billing and price changes. Created business plans to uncover new opportunities and increase sales and profits. Kept records of sales-related activities and transactions in company database. Educated customers about brand to incite excitement about company's mission and values. Built strong customer relationships with new and existing customers by providing excellent customer support.

Crew Hand, Coastline Construction, Feb 2008 Feb 2010, Refugio, TX Oil field maintenance construction, labor, heavy lifting. Used blowers, brooms and other tools to remove debris from machinery. Cross-trained in different positions to help team consistently meet targets. Passed tools and organized supplies to help crew members completed skilled work at job sites. Worked collaboratively with team members to produce quality work with minimal waste. EDUCATION

High School Diploma

Refugio High School Refugio, TX



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