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Customer Service Assistant Manager

Location:
Richmond, KY
Posted:
April 14, 2024

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Resume:

MALISSA SUMMERSON

*** ******* ***** ********* * Richmond, KY 40475

859-***-****

ad4z3i@r.postjobfree.com

I have been forty years in the retail business and management. Enjoy helping customers and bringing that great experience in finding what they need and want. Love being a problem solver, and being ethical, always promoting to do the right thing.

WORK EXPERIENCE

District Sales Manager

06/2017 to 11/2023

Spirit Halloween Superstores LLC

Lexington, KY Area

Assistant Manager

Portrait Holdings Photos

11/2023 to 2023

Customer Service/Merchandiser

Buc-ee”s

Assistant Manager

2009 to 2011

Bealls Outlet

Crystal River, Florida

In-store Marketing Lead

05/2000 to 01/2005

Sears

Crystal River, Florida

In charge of a team that did all displays, all plan-o-grams and all price changes. Key carrier also.

SKILLS

Exceptional customer service - 10+ years

Budgeting/ record keeping - 10+ years

Inventory and Pricing controls - 10+ years

Human Resources/ Training/ Supervising and Motivating - 10+ years

Achieving goals and beyond - 10+ years

Fraud prevention and detection- 10+years

Profit Loss

Active listening

Upselling

Leadership

Cash handling

Workforce Management program

EDUCATION

American Intercontinental University (AIU)

Master's

Business Management/ Human Resource Management

online

07/2013 to 05/2016



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