Phlebotomy, Driving, retail, customer service
Resume:
Charlotte Carpenter
Belleville, IL *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Special collection II
American Red Cross - Great Falls, MT
October 2009 to February 2022
1. Demonstrates knowledge and compliance with all departmental and organizational standard operating procedures,policies, practices and regulations
2. Interact in a positive,proactive,customer-focused manner. 3. demonstrates care and compassion at all times.
4. Balance production of product and donor care
Mobile Phlebotomist
ExamOne, A Quest Diagnostics Company - Great Falls, MT March 2021 to June 2021
Mobile examiner, took vitals and specimens, phlebotomy, customer service drove sprinter,van and box truck
In-Home Personal Caregiver
self employeed - Great Falls, MT
March 2015 to April 2021
I took care of my mother who was severe COPD and Congestive Heart Failure. Bathed and clothed her,cooked heart healthy meals, transported to doctors, dispensed medications, monitored blood pressure and oxygen levels.
Expeditor,dept. head
The Home Depot - Great Falls, MT
2000 to 2006
Liaison between customer, installers and venders. Supervised cashiers, flooring and paint department. Safety manager, Ran order picker and forklift.planograms Education
High school diploma in General Studies
Belt High School - Belt, MT
September 1985 to May 1989
Skills
• Phlebotomy (10+ years)
• Order entry (3 years)
• Venipuncture (10+ years)
• Experience Administering Injections (2 years)
• Patient Care (3 years)
• Quality control (10+ years)
• Supervising experience (10+ years)
• Vital Signs (10+ years)
• Customer service (10+ years)
• Laboratory Experience
• Standard operating procedures (10+ years)
• Van driver (10+ years)
• Box truck (4 years)
• Delivery Driver Experience (10+ years)
• HIPAA (10+ years)
• Public health
• Vital signs (10+ years)
• HIPAA
• Customer service
• Supervising experience
• Driving
• Merchandising
• Planograms (2 years)
• Leadership
• Time management
Assessments
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient September 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Customer service — Proficient
March 2022
Identifying and resolving common customer issues
Full results: Proficient
Nursing assistant skills — Proficient
July 2021
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Workplace safety — Proficient
March 2023
Using safe practices at work
Full results: Proficient
Administrative assistant/receptionist — Proficient December 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer focus & orientation — Proficient
May 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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