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Test Engineer Customer Service

St. Louis, MO
April 14, 2024

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A very conscientious and trustworthy worker with good customer service skills, excellent attention to detail. A desire to learn and willingness to share knowledge with others. Experienced multi-tasker, capable of handling a high workload rapidly and accurately.

Saint Louis University Saint Louis, USA Aug. 2022 – Mar. 2024

M.S in information Systems GPA 3.73/4.0

Sri Indu College of Engineering and Technology, Hyderabad, India Aug. 2017 – April. 2020

Bachelor’s in electrical and Electronics engineering Percentage - 66%

Gandhi Academy of Technical Education Kodada, India Aug. 2014 – May. 2017

Diploma in Electrical and Electronics engineering Percentage - 75%

Software Test Engineer (Manual Testing) Acsinfotek, Hyderabad, India July. 2020 - May. 2022

Project : E-commerce Application

Client : Deal Yard. INC– USA

Role : Software Test Engineer

Technologies : Manual Testing

Aug. 2020 to May. 2022


E-commerce web application provides online shopping facility in selling products at discounted and wholesale prices.

Roles and Responsibilities:

Understanding the requirements.

Preparation of functional Test Cases for the assigned features of application.

Doing Sanity test of Release builds.

Writing and Executing Test cases to test the functionality of the system.

Running Automated Test Scripts and Reviewing Test Scripts.

Bug Reporting and Tracking the status till closure.

Interacted with developers on various issues relating to software defects.

Manual Testing Understanding Software Requirement Specification and identifying the required test scenarios.

Well Versed with SDLC, STLC and Bug life Cycle.

Good Knowledge in Smoke testing, Compatibility testing, Functional testing and Performance testing and regression testing.

Clear Knowledge on White box testing and Black box testing.

Well versed with writing, reviewing and executing of test cases using test case design techniques.

Basic knowledge on test automation using selenium

Basic skills of Java,python and C languages

Leadership qualities to work with team or group in organization

Applied Analytics Methods Advance Software Development Information Retrieval Mobile & Web Application development Visualization, Feedback and Dissemination

Transformation Oil and Temperature Monitoring with GSM Technology Dec. 2019 – Apr. 2020

Designed and implemented mobile embedded system to monitor and record key parameters of distributed transformers like load currents, oil level and ambient temperature.

This system helped transformers to operate smoothly, and problems are identified before catastrophic failure.

Railway Track Crack Detection using GSM Methodology Feb. 2017 – Apr. 2017

Designed a GSM based system of crack detection for railway track.

With real-time monitoring capable of detecting cracks, GSM communication then provides timely alerts for proactive maintenance and the prevention of accidents.

Cloud Computing Adoption Mar. 2023 – May. 2023

Examining the Barriers and Enablers of Cloud Computing Adoption in Small and Medium-Sized Enterprises (SMEs)

This MRP project examines obstacles and opportunities of cloud takes-up in Canadian SMEs which are critical for the development of a sector that constitutes 97.9 % of all businesses. The research uses a qualitative method. It sources ideas from literature and interviews, suggests recommendations, and adds to existing knowledge in the field.

These people include SME owners, IT professionals, researchers and cloud service providers as well as policymakers who all hope the output of this joint effort will bring market innovation in how it articulates informed decision-making on policy or regulatory issues that live at their intersection.

Web Application Design Aug. 2023 – Oct. 2023

The intended web application for organizations will be able to measure employee productivity, set performance goals and track progress. It will boost the organization's efficiency and help achieve its objectives.

The project has research phases, design and testing stages. Those expected to use this are companies; managers & HR professionals will be the primary users with support from an experienced human resources mentor.

Employment Productivity Oct. 2023 – Dec. 2023

It is an effort to provide organizations with a way of measuring and monitoring their employee’s productivity by tracking performance metrics, setting goals and overseeing progress. Along with all sorts of small firms in every industry one can imagine.

The project outline divides phases into research and analysis, design and development, testing and deployment. These are necessary steps to creating a user-friendly application that can be adapted for an individual organization's needs--which in turn will raise organizational efficiency as well employee engagement with their work.

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