Customer Service Agent

NICOLE C.K. JUDD

* * * **-*** MANAWAIOLA STREET

O WAIMANALO, HAWAI 96795

PH. 208-***-****

**********@*****.***

OBJECTIVE

A highly motivated, Friendly, effective communication and an experienced

customer service representative seeking a hotel guest service agent position at this

prestige hotel, a well dedicated person that can quickly Learn and comply with

company policies.

EXPERIENCE

Guest Service agent, Hilton Waikiki Beach Hotel — 201% - 2020

Greeting and Sharing the Aloha spirit with every guest that cones to our hotel, to

make then feel like they are part of our Ohana (Family), Checking in and out

Quest, PEXr phone operator, computer, email, Microsoft word, Microsoft excel, assist

our guest with there special request to make sure their stay here on our beautiful

island and hotel av experience to remeber.

Floral Department Manager, Safeway — 2015-2017

Managed and trained employees how to arrange and create beautiful flower

arrangements, designer, cut and trim flower bundles, ordering of flower,

hardware, balloons, ow the safety comity, cash handling, register, 10 key,

customer service, Inventory.

Cashier, Chevron Gas Station — 2014-2016

Register, Cash handling, safety equipment and hazardous policies and

procedures, customer service

Makeup Artist and Consultant, Macys — 2009 - 2012

Customer Service, Cash handling, 10 key, Cash Register, Make Up Artist, Proms,

weddings and other special events.

EBUCATION

Diploma, Kalani High School

Certification, Travel University International

SKILLS

+ Supervisor (Lo+ years) + Cashier (10 + years)

+ Customer Service (10 + years) + 1o-Key (10 + years)

+ Scheduling (10 + years) + POS (10 + years)

+ twventory (10 + years) + Sabre and Apollo (5-6 years)

Contact this candidate