Reena MacIntosh

Frenchvale, NS

ad4yvy@r.postjobfree.com

+1-902-***-****

Many years experience in the customer service industry. I am reliable love a challenge and working to meet personal and work goals Work Experience

Customer Service Supervisor

Tim Hortons - Howie Center, NS

March 2021 to March 2023

Providing courteous customer service

Trained new staff

Maintaining daily logs

Cash handling and books

Preform refunds and exchanges

Cleaned machines

Did daily stock and inventory

Housekeeper/Room Attendant

Louisburg Inn - Louisburg NS

May 2020 to October 2022

Clean and stock rooms

Sanitize

Laundry

Greet customers

Ensure guests were settled and had what they needed Room repairs

Transportation broker

Traffic Tech Inc. - Montréal, QC

April 2013 to July 2018

Custom paper work for crossing

Booking transport trucks

Update customer

Sales

Shipping manifests

Track shipment

Customer service ticket agent

United Airlines - Port Hawkesbury, NS

September 2003 to August 2008

Customer service

Time management

Problem solving

Book flights

Refunds

Up sales

Suggestive selling

Education

College diploma in Early Childhood Education

Stratford career institute

Skills

• Laundry

• Childcare

• Interviewing

• Serving Experience

• Conflict Management

• Cleaning Experience

• Supervising Experience

• Leadership

• Communication Skills

• Organizational Skills

• Cash Handling

• Customer Service

• Time Management

• Human Resources

• Payroll

• Microsoft Office

• Teaching

• Food Safety

• Early Childhood Education

Certifications and Licenses

Professional In Human Resources

WHMIS Certification

Workplace conflict

Early childhood education

Food Safety Certification

Food Handler Certification

Suicide prevention

Present

Trauma intervention

Present

Understanding domestic violence

Present

Life coach

Present

Human services

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