Data Entry Customer Service

HARPREET

KAUR

Address:

WZ**, *st Floor, Sant Nagar, Tilak Nagar, New Delhi

Contact Details :

+91-880**-***** ****************@*****.***

Skill Highlights

• Sales

• Team Management

• Communication

• Customer Engagement

• Back-end

• Product Knowledge

Experience

Senior Executive – 1th May, 2022 to 1st Aug, 2023

M11 Insurance Agents Pvt Ltd, New Delhi

• Senior executive in credit card & insurance department. – Lead generation for multi bank credit card.

Quick data entry of the customers in the portal.

Customer Video-KYC.

Team Management.

Customer Service Executive- 21st Dec, 2020 to 29th Mar, 2022 TeamLease, New Delhi

• Customer Service

Handling customer queries,

Quick data entry of the customer in the portal,

Customer management

• Team handling

Validating the Customer data generated by the team, Maintain customer data in excel for better tracking and data management, Team score management,

Salary and Incentive management of the team based on performance,

• Query Handling

Handling Customer queries related to credit card, charges, product knowledge, Education

Post-Graduation – 2017

MBA in Human Resources

Jaipur Nation University, Rajasthan

Graduation - 2015

Bachelor of Commerce

Delhi University, New Delhi

12th - 2012

GGSS, Tilak Nagar, New Delhi

10th - 2010

GGSS, Tilak Nagar, New Delhi

Personal Details

Date Of Birth: 28 August 1994

Marital Status: Married

Languages

English - Speak/Read/Write

Hindi - Speak/Read/Write

Punjabi - Speak/Read/Write

Harpreet Kaur (2nd October, 2023)

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