A highly experienced professional with a solid background

April McGuire

Greensboro, NC *****

252-***-**** (C)

*****-*********@*****.***

SUMMARY

A highly experienced professional with a solid background in Artificial Intelligence, Graphic Designs, Real Estate/Mortgage, Legal Services, Banking, Credit, Financial, Business, Administrative and Healthcare/Mental Health field. Seeking a position that will allow me to demonstrate my skills, experience, and commitment to job excellence.

SKILLS

Blue10

Texware

EXACT

AS400

ALS/Subordinations

Iseries/Subordination

Filenet/Filenet Open Client

Document Management Portal

Boss

Smart

MS Office Software

Lotus Notes

Medical Records/EMR

Medicare/Medicaid

Medical Terminology

VistaKeane/Keane Software

Purchasing/Inventory

Insurance/Billing

Data Entry Alpha & Numeric

Customer Service

Lexis Nexis

SageStream

Pacer

Netronline

ALM. State Court Data Tool/Local Court Portal

Yardi

OneSite

Graphic Designs

Brand/Web Designs

Artificial Intelligence

Prompt Engineering

WORK HISTORY

Capital Federal Credit Union NMLS ID: 2288260 11/2023- current

Senior Mortgage Loan Officer NMLS ID: 2546800

Ability to originate loans in all 50 states.

Develop and maintain strong relationships with leads, clients, and real estate agents, to generate a consistent pipeline of referrals.

Educate leads and clients on credit and mortgage products, including conventional, FHA, VA, and USDA loans, allowing me to serve a wide client base effectively.

Guide clients through mortgage process, ensuring seamless transactions from application to closing.

Utilized expert knowledge of federal and state regulations to ensure compliance across all loan originations.

Demonstrate proficiency in various mortgage lending platforms and technologies, enhancing operational efficiency.

Provide exceptional client service, resulting in high satisfaction rates and repeat business.

April McGuire Resume Page 2

Robert Half for Protiviti Government Services (ALM) 09/2023-01/2024

Court Stringer/Runner

Legal Research Civil Litigation cases by general and granular case type, using the local court portal for Guilford (Greensboro/High Point) and Forsyth County.

Request and Receive cases at the courthouse.

Note Cases on ALM Spreadsheet by County

Scan cases into a folder in PDF format

Add cases to ALM State Court Data Tool and upload complaints.

Complete End of Day Reports for each County

Global Textile Alliance; Reidsville, NC 04/2022-09/2023

Cost Accounting Clerk

Check emails, send and/ or follow up.

Process invoices in Blue10, upload purchase order, assign to Teammate.

Scan invoices to be validated, once validated upload purchase orders to Accounting folder, then upload to Blue10 and assign to Teammate.

Match customer invoices in Texware with invoices in Blue10 in Sales/Invoice Overview. Once matched upload direct ship customer invoices to matching vendor invoice in Blue10, address any issues with customer billing.

Document any missing invoices and/ or In transit inventory in SharePoint under Sales-Invoice Overview.

Export report in Invoice Control, match invoices in Blue10 to Inventory in Texware, upload packing list to invoice in Blue10.

Document any receipt issues in Texware and/ or Blue10 in SharePoint under Invoice Control Process.

Document on Spreadsheets for Teammates task and /or pricing issues missing from Blue10, Accounting Folder and Texware daily and email to Accounts Payable and Teammates weekly.

Research, inventory issues, address by email, or in person to resolve the issue.

Enter Vendor-Grumax invoices on Master List Spreadsheet as they come into Blue10.

Update Articles, Yarns and Finishing Material Cost in Texware.

Investigate In Transit Inventory.

Enter Freight invoices for Flexport and Expeditors into Freight Calculations, research customs documentation and upload into Blue10.

Pull Month End Reports for Articles and Yarns in Invoice Control.

Pull Month End Reports for Inventory and Production.

Update Acitvity Code Updates in Texware for Symphony and Termolst.

Assist with the processing of accounts payable and accounts receivable.

Robert Half for Global Textile Alliance; Reidsville, NC 02/2022-04/2022

Data Entry Clerk/Inventory Clerk

Performed data entry.

Matched invoices to purchase orders.

Assist with the processing of accounts payable and accounts receivable.

April McGuire Resume Page 3

Second Freedom, LLC; Greensboro, NC 09/2018-Current

Owner/CEO- Financial & Business Consultant, Board Certified Credit Consultant, Prompt Engineer, Graphic Designer

Provide Assistance with Financial Counseling Services, Business Consulting, Education, and Credit Restoration.

Business Branding, website designs, funnels, landing pages, content, article and newsletter creation, social media marketing and management.

Artificial Intelligence training and integrations, Ai Art and Designs, Chatbots, Apps with no coding, create prompts utilizing LLM for different niches and businesses.

Create courses, eBooks, children books, flyers, digital content, videos, commercials and other digital products for clients as well as my own business.

Work Personally with Credit Restoration Clients throughout the credit process with or without the use of Artificial Intelligence.

Evaluate clients’ current credit reports as listed with applicable credit reporting agencies, Lexis Nexis, Sagestream, Pacer, etc and work with clients to identify inaccurate, erroneous, false, or obsolete information. Advise clients on steps to be taken to dispute any inaccurate, erroneous, false or obsolete information contained on their credit reports.

Consult, coach, and monitor services conducted by personal meetings, webinars, video conferencing, telephone, email, or by any other form of communication during normal business hours.

Provide Document preparation and credit education. Custom Request, Challenges and/or Dispute Letters Submitted on Clients Behalf setting clients up for Pre-Litigation and/ or to be referred to a Consumer Law Attorney.

Prepare non-dispute letters and proposals on Client's behalf (Legal and Non-legal documents).

Provide Document Preparation for LLC/Non-Profit for new Business Startups.

Assist with Preparation of Documents for Absolute Divorce process. (Pro-Se)

Bank of America; Greensboro, NC 11/2011-03/2018

Mortgage Specialist II

Worked in the Loan Administration/Credit Asset Decision Team in the Subordinations Department.

Managed Document Management Portal process. Scanned and uploaded mortgage files into Document Management Portal. Purge Metro and Subway files for Imaging and scanned into Document Management Portal.

Scraped new loans and/or subordinations into the database to be processed. Copied and balanced checks and then entered check information into the database. Pulled credit reports, AVM’s and MSA Tier’s to go with subordination. Forward subordination to processing. Checked all documents that were MERS to make sure the MIN numbers were valid. Once subordination was complete and approved, created and printed legal documents to be signed and executed by Signers, Witnesses and Notaries.

Prepared legal documents for subordination request for Underwriter review. Identified and notated ARM, MHA, HARP, FHA/VA Streamline loans, mortgage insurance coverage and line of credit reductions; scanned, uploaded files and verified subordination request utilizing multiple web-based and system

April McGuire Resume Page 4

applications; notated the work state and status of Metro accounts in a Subordination Production System; emailed Underwriter of processing of subordination file; responded and processed additional documents to Underwriter in a timely manner. Matched faxes to files to be pulled and notated of documents received to be process for incomplete files.

Researched Legal documents, Lien Corrections and Foreclosures to correct errors. Once corrected, I created a revised document, notated the system and printed legal documents to be signed and executed by Signers, Witnesses and Notaries.

Processed Underwriter’s review response for subordination request; evaluate borrower’s credit and notate status of approval, counteroffer, pending or decline. Referred subordination request to assigned Mortgage Servicing Specialist.

Answered Inbound and made outbound phone calls and responded to emails daily.

EDUCATION

Great Learning

Graphic Designs with Photo Shop 2024

Capital Federal Credit Union

Mortgage Loan Officer 2023

IBM

Certified Prompt Engineer 2023

Credit Consultants Association 2021

Board Certified Credit Consultant, Certified Credit Score Consultant, Certified Credit Repair Specialist

Credit Repair Cloud Academy 2020

Basic Disputing Certified, CRC Software Certification, 14 Day Credit Hero Challenge

M2C Academy 2019

Metro 2 Compliance, E-oscar

Edgecombe Community College 2001

Nurse Assistant I

Edgecombe Community College 1997

Cosmetology

REFERENCES- Available upon request

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