Poojitha C
Senior Project Manager
Phone: 408-***-****
Email: *********************@*****.***
PROFESSIONAL SUMMARY:
Highly seasoned technology Project Manager professional with 10 years of experience partnering with stakeholders to provide innovative technical solutions.
CORE COMPETENCIES:
• Agile Project Management
• Process Management (JIRA/Confluence)
• Test Automation using Selenium
• Change Management
• User Acceptance Testing
• UML Use Case Diagrams
• GAP Analysis
• Property and Casualty Insurance
• Test Plans and Test Cases
• System Integration Testing
• Production Support
• Requirements Testing
• Software Development Life Cycle
• Oral and written communication skills
TECHNICAL PROFICIENCIES:
Languages
UML, HTML, Selenium, C #, SQL
Tools & Methodologies
Agile, RUP, Waterfall, SPRINT, Six Sigma
HP Quality Centre, JIRA, Toad Oracle, Micro Focus Rumba
CERTIFICATIONS:
Project Management Professional
PROFESSIONAL EXPERIENCE:
TCS – Kaiser Permanente, CA-U.S.
PROGRAM MANAGER/PROJECT MANAGER/SCRUM MASTER (08/2022 – Present)
Resolved conceptual and modelling conflicts as Risk Management Liaison. Highly engaged in daily Sprint Planning, Scrum Stand Ups, and Sprint Retrospective meetings.
Key Achievements:
Agile-Scrum project scrum master/delivery lead for the team.
Handled multiple project teams for cloud implementation projects
Plan initiate and execute PI sessions
Resource management, financial management – track investment Vs core budget, capitalizable Vs non capitalizable expense
Update the status reports and work with PMO team
Financial forecasting and tracking, including management of weekly charges against projects
Hands on Agile project delivery management, provide guideline on scaled transformations
Ability to manage project financials
Project monitoring and control, program reporting, SAFe process alignment, project progress analysis, KPI tracking, track liaison, process enhancements
Ad hoc support for special leadership requests and quality review
Jira board updates and management
Weekly portfolio meeting facilitation & materials preparation
Oversight/management of smaller project efforts within a larger program.
Initiate, plan, and execute PI sessions, guide the team on backlog, oversee sprint executions across multiple tracks.
Fortune MINDS, CA
Technology Project Manager/Scrum Master (12/2020 – 07/2022)
Technology project manager responsible for managing, delivering, and deploying technology solutions with specialized skills in Business Relationship Management, Program Management, Release Management. Troubleshoot all hardware and software issues with new software. Provide defect management and support system integration testing during implementation.
Key Achievements:
Agile-Scrum project scrum master/delivery lead for the team.
Lead various scrum meetings with development team to review Functional specifications & design the system.
Developed Process Flow Diagram/Activity Diagrams, Test Cases, Use Cases and performed Functionality testing & Regression testing.
Worked with various business stakeholders in the entire implementation of cloud migration project
Worked on data migration project from on-prem data centre to AWS cloud Oracle RDS instance
Setup the Architecture teams, Project Plan, development approach, timelines
Responsible for platform Performance, Upgrade, patches, security updates
Worked with the Project stakeholders to design the roadmap
Worked with the development teams, business analysts, product owners
Co-ordinate daily stand-ups, host backlog grooming meetings, Sprint entry and review meetings
Update stakeholders with roadmap and progress on progress
Manage sprint backlog & priorities
Worked on Workiva for reporting and documenting formatted data
Designed, updated project materials, and managed project documentations
Prioritization of backlog items, sprint grooming, and understanding of epic/stories/tasks
Generated numeric, graphic status reports, and assist with presentation materials
Analysed and recommended improvements in project deliverables and activities
Chaired daily problem resolution meetings ensuring high severity problems are worked through to completion within the defined service level agreement
Worked with implementation teams of Agile values, principles, and practices (i.e., Kanban, Scrum)
Worked with JIRA to create/enhance dashboards, monitor progress of sprint/workflow, and providing statuses in timely manner
Managed complex cross functional technology projects
Worked in software development and Cloud data migration project
State farm, IL
PROJECT MANAGER (09/2017 – 11/2020)
Key Achievements:
Would guide the customers with the type and amount of coverage based on analysis of customers circumstances.
Calculated premiums and established payment methods for sales.
Calculated quotes and educated potential clients on insurance options.
Identified and solicited sales prospects in agency databases.
Evaluated leads obtained through direct referrals, lead databases and cold calling.
Met with existing and prospective clients to select appropriate insurance policies.
Calculated quotes and educated potential clients on insurance options.
Citizens Bank, MA
TECHNICAL PROJECT MANAGER/ PRODUCT OWNER (10/2013 – 08/2017)
Resolved conceptual and modelling conflicts as Risk Management Liaison. Highly engaged in daily Sprint Planning, Scrum Stand Ups, and Sprint Retrospective meetings.
Key Achievements:
Manage the entire lifecycle of the initiatives and track the various milestones during project execution.
Assembled resources, scheduled tasks and created detailed timelines to maximize efficiency throughout each project phase.
Developed technical procedural documentation in accordance with the organization policies and standards.
Managed, prioritized and changed project scheduled to align with the goals.
Identified risk by communicating and coaching with internal and external teams daily to finish the project successfully.
Led the team to utilize the Agile process to improve project quality and schedule.
Reduced overall organizational costs through close coordination and negotiation with multiple software development teams and effectively transferred code to new tool.
Facilitated the development of Project Backlog Stories through collaboration with business and technology partners.
Enhanced business data visualization for the weekly senior manager/partner calls.
EDUCATION DETAILS:
S.V. University, Tirupati, India
Bachelor of Commerce