Business Development Team Leader

TELILA CATCHINGS

Byram, MS *****

601-***-**** - **************@***.***

PROFESSIONAL SUMMARY

Team Leader experienced in directing activities of workgroups. Develops strategies,

provides training, sets goals and obtains team feedback. Excellent interpersonal and

communication skills. Big picture focus with excellence in communicating goals and

vision to succeed. Problem solver, networker and consensus builder.

SKILLS

‘Work History

Production Monitoring © Creative thinking

Schedule Management ©. Training and development

Regulatory Compliance © Relationship building

Performance Monitoring © Strategic planning

Workplace Safety © Customer focus

Marketing Knowledge © Decision making

Coaching and Mentoring © Business development

Product Management © Organizational skills

Performance Improvement * Team building

Problem solving .

Public speaking .

Performance management

Employee engagement

01/2021 to 10/2023

Team Lead

Walmart — Byram

Trained new team members by relaying information on company procedures and

safety requirements.

Coached team members in techniques necessary to complete job tasks.

Worked different stations to provide optimal coverage and meet production goals.

Evaluated employee skills and knowledge regularly, training, and mentoring

individuals with lagging skills.

Managed schedules, accepted time off requests and found coverage for short shifts.

Built strong relationships with customers through positive attitude and attentive

response.

03/2008 to 12/2020 Department Manager

Walmart — Hazlehurst, MS

09/2007 to 02/2008

Managed inventory and receiving operations to maintain optimal stock levels and

meet expected demands.

Communicated with managers of other departments to maintain transparency.

Worked actively with management team to create daily and weekly sales plans

based on weekly sales trends.

Created and enforced department policies, procedures and standards to establish

productivity and quality.

Partnered with merchandising team to plan and execute floor moves, merchandise

placement, and overall sales set-up.

Kept employee workloads fair and balanced to achieve objectives while

maintaining high job satisfaction.

Cashier

Walmart — Hazlehurst, MS

Greeted customers entering store and responded promptly to customer needs.

Built relationships with customers to encourage repeat business.

Operated cash register for cash, check, and credit card transactions with excellent

accuracy levels.

Worked flexible schedule and extra shifts to meet business needs.

Helped customers complete purchases, locate items, and join reward programs.

Counted money in cash drawers at beginning and end of shifts to maintain

accuracy.

Assisted customers with returns, refunds and resolving transaction issues.

06/2005 to 08/2007 Warehouse Worker

Advanced Wareshouses — Gallman, MS

Epucation

Loaded, unloaded, and moved material to and from storage and production areas.

Checked packages and merchandise for damage and notified vendors.

Performed general housekeeping and cleaning tasks.

Operated pallet jacks and material moving equipment to receive and transport

items from various warehouse locations.

Cleaned and maintained warehouse in compliance with OSHA safety standards.

Used hand-held devices and computers to record and monitor inventory levels and

completed audits to uncover and address inaccuracies.

Copiah-Lincoln Community College - Wesson, MS

05/1989

Hazlehurst High School - Hazlehurst, MS

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