Customer Service Twin Falls

April D Williams

April D. Williams

PO Box ***

Twin Falls, Idaho 83301

Cell: 208-***-****

Email: *****.********@*****.***

Objective

Seeking a job with your company where my experience and knowledge can be utilized and enhanced. Willing to relocate for the job.

Professional Skills

Warehouse

● Walkie power jack, forklift and powerpal trained

● Lift up to 50 pounds with or without reasonable assistance

● Continuous standing for long hours

● On the job instructor

● Subject matter expert

● Safety conscience

● Quality work life member

Customer Service/Cashier

● Confer with customers by telephone or in person to provide information about products and services, current sales and promotions, and to take their orders

● Determine charges for services requested, collect deposits or payments

● Compute sales prices, total purchases and receive and process cash or credit payments

● Check to ensure that changes were made to resolve customers’ problems

● Balance currency, coin, and checks in cash drawers at end of day using computers, calculators, or adding machines

● Count daily inventories of products used in each job

● Maintain sanitation, health and safety standards in work areas

● Clean food preparation areas, cooking surfaces and utensils

● Operate large-volume cooking equipment such as deep-fat fryers, rotisseries, meat slicer, grill top, and cappuccino machine

● Wash, cut, and prepare foods designated for cooking

● Verify that prepared food meets requirements for quality and quantity

● Cook and package batches of food, such as burritos and potato salad, which are prepared to order or kept at required temperature until sold

● Lift, pull, push 50+ pounds

● Fast learner

● Keen eye for details

● Safety conscience

April D Williams

Housekeeping

● Carry linens, towel, toilet items, and cleaning supplies

● Clean rooms, hallways, lobbies, restrooms, corridors, stairways, and other work areas so that health standards are met

● Empty waste baskets, empty and clean ashtrays, and transport other trash and waste to disposal areas

● Replenish supplies, such as drinking glasses, linens, and bathroom items

● Keep storage areas well-stocked, clean, and tidy

● Dust furniture and equipment

● Sweep and scrub, using brooms and mops

● Clean rugs, carpets, upholstered furniture, using vacuum cleaners

● Wash windows, walls, ceilings, and woodwork

● Dust window blinds

Secretarial/Receptionist/Customer Service Representative

● Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations

● Transmit information or documents to customers, using computer, mail, or facsimile machine

● Hear and resolve complaints from customers and public

● File and maintain records

● Provide information about establishment such as location of departments or offices, employees within the organization, or services provided

● Collect, sort, distribute and prepare mail, messages and courier deliveries

● Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers

● Answer telephones, direct calls, and take messages

● Type, format, proofread, and edit correspondences and other documents, from notes using computers or typewriters

● Complete work schedules, manage calendars, and arrange appointments

● Review files, records, and other documents to obtain information to respond to requests

● Rescue customers from roadside situations

Work History

2023-current Spears Manufacturing, Inc.

Jerome, ID

2022-2023 Maverik Adventure Stop

Rupert, ID

2022-2022 Les Schwab Tires

Burley, Idaho

2022-2023 Moyle Mink & Tannery

Burley, ID

2021-2022 CDS

April D Williams

Twin falls, Idaho

2020-2021 USPS

Portland, Oregon

2017-2020 SEAL Media

Florida and Oregon

2017-2017 Hsquared Designs Jacksonville, Florida

2015-2017 Xerox/Conduent Lexington, Kentucky

Contracts: Allstate/Metlife/Florida

Blue

Jacksonville, Florida

2011-2015 Roady’s/Internet

Truckstop/uDrove LLC

New Plymouth, Idaho

2010-2010 Subway, Kohn Foods LLC Weiser, Idaho

2009-2009 Idleyld Trading Post & Liquor Store Idleyld Park, Oregon 2007-2009 North Umpqua Resort Idleyld Park, Oregon 2004-2004 Studio Max LLC Vancouver, Washington

2000-2003 Idleyld Lodge Idleyld Park, Oregon

1995-1996 Burgerville USA Portland, Oregon

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