isimair tenywa

kampala-uganda ******

ad4yeo@r.postjobfree.com

+256-***-******

Sponsorship required to work in the US

Work Experience

IT Technical Support

Equinoxtechnologies (u) limited - kampala

November 2020 to Present

• I am currently working as an IT and hardware technical support person. in this way, I am supervising technicians and supporting them in learning how to repair, installing, and configure machines. Supporting clients both remotely and physically and also repairing printers/photocopiers in the field. Maintained and repaired printers for clients across the country Assessed and identified issues and quickly resolved them to restore functionality • Trained junior technicians up to the normal standard doing calls

• Assessed and assigned calls to junior technicians and supported where necessary

•

Technician

edgetchnologies - kampala

October 2016 to October 2020

I was working in a document technology company and i was a technician. in this way i was repairing,servicing,and maintaining printers/copiers, computers and other machines like bill counters and ATM card machines.

I was also involved in installing and configuring machines (printers and computes) on the network and troubleshooting different related IT calls.

Education

Diploma in science and information technology

Muteesa 1 Royal University - kampala

August 2013 to June 2016

High school or equivalent in

commerce,geography,mathematics,english,history.islamic Re Edu,physics, Mbalala high school - Mukono

February 2011 to November 2012

High school or equivalent in economics,geography,history,islam and general paper

iganga high school - iganga

February 2011 to November 2012

Skills

• excell,ms word,powerpoint,computer repair and maintenace (2 years)

• Desktop Support

• Microsoft Windows

• Technical Support

• IT Support

• Operating Systems

• Computer Networking

Contact this candidate