Technical Support High School
Resume:
isimair tenywa
kampala-uganda ******
**********@*****.***
Sponsorship required to work in the US
Work Experience
IT Technical Support
Equinoxtechnologies (u) limited - kampala
November 2020 to Present
• I am currently working as an IT and hardware technical support person. in this way, I am supervising technicians and supporting them in learning how to repair, installing, and configure machines. Supporting clients both remotely and physically and also repairing printers/photocopiers in the field. Maintained and repaired printers for clients across the country Assessed and identified issues and quickly resolved them to restore functionality • Trained junior technicians up to the normal standard doing calls
• Assessed and assigned calls to junior technicians and supported where necessary
•
Technician
edgetchnologies - kampala
October 2016 to October 2020
I was working in a document technology company and i was a technician. in this way i was repairing,servicing,and maintaining printers/copiers, computers and other machines like bill counters and ATM card machines.
I was also involved in installing and configuring machines (printers and computes) on the network and troubleshooting different related IT calls.
Education
Diploma in science and information technology
Muteesa 1 Royal University - kampala
August 2013 to June 2016
High school or equivalent in
commerce,geography,mathematics,english,history.islamic Re Edu,physics, Mbalala high school - Mukono
February 2011 to November 2012
High school or equivalent in economics,geography,history,islam and general paper
iganga high school - iganga
February 2011 to November 2012
Skills
• excell,ms word,powerpoint,computer repair and maintenace (2 years)
• Desktop Support
• Microsoft Windows
• Technical Support
• IT Support
• Operating Systems
• Computer Networking
Contact this candidate