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Customer Service Front End

Location:
Surrey, BC, Canada
Posted:
April 12, 2024

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Resume:

Brijman Preet

Surrey, BC V*X *G*

ad4ybv@r.postjobfree.com

+1-236-***-****

Highly motivated employee with desire to take on new challenges. Strong worth ethnic,adaptability

and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering

new skills.

Recent graduate with excellence research,technical and Problem Solving skills .Detail-oriented and

able to learn new concept quickly.

Willing to relocate: Anywhere

Personal Details

Highest Level of Education: Master's Degree

Total years of experience: 5

Work Experience

McDonald's Crew Member

Chandigarh - India

May 2020 to June 2023

Feb 2019–Present

• Front end cashier/cash handling. Never recorded cash register shortage.

• Delivered prompt, friendly customer service. Helped improve overall McDVoice survey result from

satisfied to very satisfied.

• Assisted with maintaining cleanliness in line with company standards. Contributed to exceeding

standards

Server/Host

Savory Spice Restaurant, India - Jalandhar, Punjab

March 2021 to 2023

• Greeted guests upon arrival and provided exceptional service throughout their visit to ensure returning

customers.

• Maximized tableside sales opportunities by introducing special menu items and upselling additional

items when appropriate.

• Recorded orders accurately within the point-of-sales system to reduce errors in billing or delivery times.

• Regularly performed side work duties such as restocking inventory, cleaning dining areas, and

organizing menus before each shift.

Volunteer Work

Health and fitness club - Jalandhar, Punjab

August 2018 to May 2020

Organise events .

Customer service representative.

Helping people with disabilities.

Hospitalise needy people .

Provide information regarding health.

Provide seminars about health.

Diet adviser

Utility Worker

Delight Cafe, West Valley City - India

March 2017 to March 2020

• Unloaded shipments from vendors and placed items into proper storage areas for easy accessibility

while following safety guidelines for food storage requirements.

• Assembled trays of prepared dishes according to recipes specified by chefs before service hours

throughout each shift.

Education

Post graduation in Cosmetology

Orane institute of beauty and wellness - India

December 2016 to Present

Master's degree in Business Management

University Canada west - Vancouver, BC

March 2023 to March 2026

Graduation in Business Management

IKG PTU - Punjab

April 2019 to January 2023

Secondary school in Science

BD ARYA - Jalandhar, Punjab

March 2016 to June 2018

Skills

• Customer service (3 years)

• Maintenance (1 year)

• Positive attitude (2 years)

• Project Management

• Strategic Planning

• Marketing

• Leadership

• Time Management

• Restaurant Experience

• Budgeting

• Communication Skills

• Cleaning Experience

• Cash Handling

• Host/Hostess

• Food Safety

• Management

• Food Service

Certifications and Licenses

Food Handler Certification

March 2019 to 2023

• Food Handler Certification, National Restaurant Association, 2016

Awards

• "Employee of the Year," Savory Spice Restaurant, 2019 & 2020

• "Rookie of the Month," Delight Cafe, 2017

Memberships

Member of the International Restaurant Association since 2020

• Organized “Train The Trainer” sessions for restaurant staff to educate them on various food safety

practices.



Contact this candidate