ROBYN
PUNZIO
LICENSED COSMETOLOGIST
**********@*****.*** 480-***-****
Mesa, AZ 85208
Super Cuts - Cosmetologist
Mesa, AZ • 09/2009 - Present
EXPERIENCE
Demonstrated excellent customer service and communication skills while providing hair styling services to clients.
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Offered advice about products that would be beneficial for each individual client's
•
Maintained a clean work station throughout the day according to established guidelines.
•
Cultivated relationships with customers through friendly conversation during appointments.
•
Ensured proper sanitation procedures were followed at all times during salon visits.
•
Cultivated repeat business by developing long-term relationships with regular customers.
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Adapted quickly to changing environments within the salon setting.
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Exhibited strong organizational skills by properly scheduling appointments and managing time efficiently.
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Adhered to all safety protocols while performing chemical treatments on hair.
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Maintained clean and safe work environment in accordance with company standards.
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Educated clients on best practices for maintaining healthy hair between salon visits.
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Creative and dynamic professional
with progressive experience in
providing exceptional hair styling,
coloring, and waxing services.
Highly knowledgeable in the latest
trends and techniques and
passionate about helping clients
achieve individual beauty goals.
Committed to providing
exceptional customer service by
listening carefully and delivering
personalized services.
Detail-oriented professional with
excellent communication,
interpersonal, and creative thinking
skills. Aiming to leverage my
abilities to successfully fill the
vacancy at your company.
Frequently praised as hard-working
by my peers, I can be relied upon
to help your company achieve its
goals.
PROFESSIONAL
SUMMARY
Hair Professionals
Streamwood, Illinois • 03/1989
Cosmetology : Hair, nails,and
makeup
Burlington Central
Burlington, Illinois • 05/1988
High School Diploma
Relevant Coursework
EDUCATION
• Art
SKILLS
• Hair Styling
• Hair Coloring and Highlighting
• Hair Assessments
• Friendly Communication
• Client Education
• Active Listening
Chemical Mixing and
Application
•
John's Barbershop - Cosmetologist
Roselle, Illinois • 03/2003 - 08/2005
I ran shop mostly by myself. John was ready to retire so he only worked a couple days a week. I put together our order sheet, kept shop clean and hair free, answered phone scheduled clients, and took care of a majority of our customers.
Examined hair texture and condition to determine appropriate treatment.
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• Offered color swatches to help clients choose desired hair colors. Performed professional waxing services with precision and accuracy.
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• Operated cash registered to receive payments from patrons. Cut, trimmed and shaped hair or hairpieces based on customers' instructions, hair type and facial features using clippers, scissors, trimmers, and razors.
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Shampooed, rinsed, conditioned and dried hair and scalp or hairpieces with water, liquid soap, or other solutions.
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• Shaved, trimmed, and shape beards and moustaches. Shaped eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis, and wax.
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Collaborated effectively with other stylists to provide exceptional service experiences.
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Applied deep conditioning treatments after chemical processes to maintain healthy hair strands.
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Applied water or setting, straightening, or waving solutions to hair and used curlers, rollers, hot combs and curling irons to press and curl hair.
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Assisted in training new cosmetology staff members regarding standard operating procedures.
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Kept work stations clean and sanitized tools, such as scissors, and combs.
•
Updated and maintained customer information records such as beauty services provided.
•
Demonstrated excellent customer service and communication skills while providing hair styling services to clients.
•
Maintained a clean work station throughout the day according to established guidelines.
•
Cultivated relationships with customers through friendly conversation during appointments.
•
Ensured proper sanitation procedures were followed at all times during salon visits.
•
Cultivated repeat business by developing long-term relationships with regular customers.
•
Exhibited strong organizational skills by properly scheduling appointments and managing time efficiently.
•
Managed inventory of products and supplies necessary for successful salon operations.
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Engaged in continuing education activities to stay up-to-date on new products, tools, and processes.
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Adhered to all safety protocols while performing chemical treatments on hair.
•
Maintained clean and safe work environment in accordance with company standards.
•
Analyzed customer hair and other physical features to determine and recommend beauty treatments or suggest hair styles.
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• Customer Consultation
• Clear Communication
• Styling Tools
Relationship building and
management
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• Sanitation Practices
• Men and women haircuts
• Waxing treatments
• Beard Trimming
• Scheduling appointments
• Precision hair cutting
• Professionalism and ethics
• Attention to detail
Adaptable to Changing Client
Needs
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• Eyebrow Shaping
• Facial Hair Removal
• Cash Register Operation
Tool, Equipment, and Surface
Sanitizing
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• Creativity and Originality
• Moustache Trimming
Collaborated effectively with other stylists to provide exceptional service experiences.
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Developed an understanding of hair texture, facial structure, and skin tones when recommending styles to clients.
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• Scheduled client appointments.
• Operated cash registered to receive payments from patrons. Kept work stations clean and sanitized tools, such as scissors, and combs.
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• Ordered, displayed, and maintained supplies.
Updated and maintained customer information records such as beauty services provided.
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Cut, trimmed and shaped hair or hairpieces based on customers' instructions, hair type and facial features using clippers, scissors, trimmers, and razors.
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Applied water or setting, straightening, or waving solutions to hair and used curlers, rollers, hot combs and curling irons to press and curl hair.
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• Shaved, trimmed, and shape beards and moustaches. References available upon request
REFERENCES