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Customer Service Pick Up

Location:
Long Beach, CA
Posted:
April 13, 2024

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Resume:

Miguel Bueno

**** * ******* **

Long Beach, CA **810

Cell: 310-***-****

Email: ad4y6o@r.postjobfree.com

OBJECTIVE: To acquire a position within the field of customer service industry that will allow me to grow within the company as !EDUCATION: well as personally

Everest College- Phoenix, AZ Spring 2007-Fall 2009

!Phineas Associates Banning Degree High in Criminal School - Wilmington, Justice CA Fall 2002 - Spring 2005

!WORK High School EXPERIENCE: Diploma

National Driving Solution - Downey, CA August 2015 - Present Shuttle Driver/ Jobber

• Subcontractor company that delivery auto parts for Napa Auto Stores

• Responsible for own delivery route to assign Napa Auto Stores, pick up parts from main hub and deliver them to the ordering store

• Call assigned store from warehouse hub to verify parts before delivery, check invoices to make sure that parts are correct and the right quantity ordered, load parts into personal car and out for delivery

• Pick up parts from other stores and delivery them to whichever stores need the part

• !Sims Drive Recycling own car Solutions- and use of Rancho personal Dominguez, phone for dispatch CA to get orders cleared April 2013 - April 2015 Government Liquidation specialist/Associate

• Scan government equipment into data base

• Successfully tested government equipment such as laptops, computers and hard drives

• Wiped out all info of the equipment which would then be sent to be dismantle

• Scan cable box into a data base for inventory purposes

• Dismantle lcd screens and sorted out all recycle parts and material, able to lift up to 65 pounds of equipment

• Responsible for making sure they had a constant flow of product to be worked on

• Responsible for making sure coworkers had the proper tools and equipment needed to be able to work on the product or area they were designated to

Wells Fargo- Manhattan Beach, CA September 2012 - Feb 2013 Customer Service Rep/ Banker/Teller

• Meet and greet clients as the walked into the branch, assist them with any questions or problem/concerns regarding their accounts, offers different varies of products that best suits the client, open and close clients accounts, ensure clients walk out happy

• Process different type of transaction such as cashing checks, deposits/withdrawal, money orders, cashier checks, wire transfers

• Responsible for balancing cash drawer at the end of the night, handle large sum of money, and deposit

• Trouble shoot clients account, adjust and/or credit clients as well as transferring money from one account to another, order new bank Verizon Wireless - Phoenix, AZ / Long Beach, CA February 2006 - March 2012 Customer Service/ Sale Representative

• Solved customer relation issues, adjusted and/or credited customer accounts as well as handled balance transfers and bill payment

• Activated and sent out new phones and helped customers to renew phone contract

• Managed the inventory, stocking, selling, and ordering of mobile devices and accessories

• In charge of marketing merchandise / advertisement of store. Made sure everything is up to date including posters, price strips, demo ready mobile devices

• Opened and closed store, managed own register and responsible for cash intake

• In charged of cash flow and counting all cash intake from each register at the end of the closing business day American Eagle Outfitters - Phoenix, AZ (seasonal) November 2006 - February 2007 Sales Associate

• Opened and closed the store, happily greeted customers as they entered the store and answered any inquiries as needed, worked the cash register for the ring up/return/exchanges of customer purchases

• Cleaned shelves and folded clothes throughout the day, handled inventory and stocking of merchandise, helped with the setup and take

!RELATIVE down of ATTRIBUTES: floor set

• Extremely hard-working, excellent communication skills, work very well as a team member as well as independently, optimistic attitude, honest, strong moral standards, hardworking, dependable, and a fast learner.

• Proficient in Microsoft Windows 98, XP, Vista, and Window 7 as well as Microsoft Works, type 30 + wpm including 10-key by touch

• Fluent in Spanish and English



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