Customer Service Quality Control
Resume:
WORK EXPERIENCE
Associate
AutoZone - Memphis, TN
February 2020 to July 2020
• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increasing in store sales.
• Superior product knowledge.
Unloader/Loader
FedEx Ground - Memphis, TN
May 2019 to October 2019
• Prepare equipment for delivery
• Assemble required parts prior to loading.
• Receive and check in material by processing all incoming materials.
• Daily clean up of warehouse. Receive, move, and issue all products, selecting proper tools as necessary to load and unload freight.
Unloader/Sorter
Capstone Logistics, LLC - Memphis, TN
November 2018 to April 2019
• Responsible for sorting items during the production process in factories.
• Moves carts and dollies with items on them, unloads trucks and boxes, and loads pieces onto conveyor belts.
• Sorts items as needed.
• Assists in cleanup.
Customer Service Representative
Family Dollar - Memphis, TN
LAMARKUS
TAYLOR
Memphis, TN 38128
*************@*****.***
Authorized to work in the US for any employer
October 2018 to November 2018
• Answering customer enquiries or passing them on to the appropriate department.
• Giving information and helping to solve customer problems.
• Selling products and taking orders.
Quality Control Inspector
All American Sports - Memphis, TN
April 2017 to January 2018
Quality Control:
• Read and examine customers orders.
• Meet production needs.
• Inspect and count products
Screen cleaner:
• Clean ink from screens
• Provide clean screens to printer
Heat presser:
• Provide heat press images/number onto product
• Set heat to allowable temperature
• Remove shirt from heat press until its ready
Material Handler
UPS - Memphis, TN
November 2015 to April 2016
Material Handler:
• Handle packages
• Unload and load freight from trucks
• Scan packages into the right location
• Load packages onto conveyer
Package Handler/Sorter
FedEx Ground - Memphis, TN
March 2011 to October 2013
Material Handler:
• Handle packages
• Unload and load freight from trucks
• Scan packages into the right location
• Load packages onto conveyer
EDUCATION
High school diploma
Central High School - Memphis, TN
August 2005 to May 2009
SKILLS
• Microsoft Word (10+ years)
• Warehouse Associate
• Picker Packer
• Pallet Jack
• Stockroom
• Packing
• General Labor
• Loading
• Unloading
• Load & Unload
• Quality Inspection
• Quality Control
• Materials Handling
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