Office Assistant Customer Service

Everjean Carver

Milwaukee, WI 206-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Professional office assistant with 16 years' experience within the senior living and care facility, placement agency, college, and sheriff's office. Proficient in word processing and paper or electronic filing. Excellent ability to multi-task in a fast-paced environment.

SKILLS & ABILITIES

Microsoft Word, Excel, Outlook

Typing of 40 wpm

Alphabetical and numerical filing

Customer service

Social perceptiveness

Coordination

Critical thinking

Instructing

Monetary transactions

Efficiency

EXPERIENCE

Receptionist 07/2022 to 10/2022

Bria of Trinity Village, Milwaukee, WI

Answered telephones and provided information to callers, take messages, or transfer calls to appropriate individuals.

Welcomed visitors and handled their inquiries or direct them to the appropriate persons according to their needs.

Distributed mail and packages to residents.

Monitored fire alarm system.

Notified nursing staff of resident's needs.

Office Clerk 04/2022 to 05/2022

Hatch Staffing, Milwaukee, WI

Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Operated office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Answered telephones, direct calls, and take messages.

Stores Clerk 06/2021 to 01/2022

Milwaukee County Sheriff's Office, Milwaukee, WI

Answered phone inquiries regarding property.

Dispersed clothing for incoming inmates.

Received inmates' property for safekeeping.

Released property to inmates and family members.

Maintained and updated filing and inventory.

Receptionist 03/2019 to 02/2020

Paramount Senior Living, Seattle, WA

Collected, counted, and disbursed petty cash.

Assisted residents as requested.

Answered telephones and directed calls to appropriate staff.

Welcomed persons entering establishment, determined nature and purpose of visit, and directed or escorted them to specific destinations.

Filed and maintained records.

Program Assistant 10/2006 to 04/2018

Seattle Vocational Institute, Seattle, WA

Arranged and coordinated travel for Dean.

Attended meetings and recorded detailed minutes.

Processed payroll for instructors and work study students.

Fundraised and planned events.

EDUCATION

Accounting,

Milwaukee Area Technical College, Milwaukee, WI

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