Employment history

Executive Director Jul **** - Present

Brain Injury Alliance of Utah at Salt Lake City

Steering Brain Injury Alliance of Utah's operations and initiatives Collaborating with key stakeholders to align strategic plans with mission Advocating for individuals affected by brain injuries Championed strategic initiatives, enhancing support for brain injury survivors, fostering impactful community partnerships. Steered fundraising and advocacy, significantly advancing the organization's mission and outreach efforts. Led a dedicated team, ensuring top-notch service and support to individuals affected by brain injuries. Managed finances with precision, upholding compliance and maximizing resource efficiency for mission goals. Principal Owner Mar 2023 - Present

Hayd Consulting at Salt Lake City Metropolitan Area Applying analytical skills to navigate complex regulatory landscapes Innovating lobbying strategies for maximum impact

Detail-focused approach to ensure compliance

As Principal Owner, I spearhead strategic partnerships, enhancing our lobbying effectiveness. Lead Hayd Consulting to influence policy through expert navigation of legislative processes. Foster strong alliances with policymakers, ensuring client interests are advanced at all levels. Drive innovative advocacy strategies, passionately promoting clients' goals to lawmakers. Oversee all operations, ensuring meticulous attention to compliance and client satisfaction. Ian Robertson

Experienced professional, more recently serving as a Executive Director, Principal Owner, and Board Member with over 10 years of leadership, leveraging event planning, constituent services, and fundraising skills to significantly advance organizational missions. Expert in driving policy influence and enhancing client satisfaction through strategic advocacy and effective communication. Aims to continue pioneering in community engagement and support, utilizing a strong background in account management and liaison to foster dynamic partnerships and achieve measurable results.

Salt Lake City Metropolitan Area

801-***-****

ad4y3g@r.postjobfree.com

Employment history

Board Member Mar 2021 - Present

Brain Injury Alliance of Utah at Salt Lake City Metropolitan Area Enhanced BIAU's visibility through effective relationship building Participated actively in monthly board meetings

Assisted in the execution of board directives

Showcased detail-focused approach in planning and decision making As a Board Member, I fostered key partnerships, impacting BIAU's outreach and mission fulfillment. Facilitated strategic connections with stakeholders, enhancing BIAU's community influence. Introduced fresh outreach strategies at BIAU, broadening engagement with crucial community leaders. Played a pivotal role in board meetings, steering discussions towards actionable goals for BIAU. Director Of Constituent Services Jan 2021 - Apr 2023 United States Congress

Oversaw District office initiatives, ensuring consistent engagement with constituents Provided qualitative and quantitative evaluations, driving improvements in office performance Assured staff training on constituent protocols, improving office guidelines adherence Attended community meetings as office representative, effectively communicating updates Cultivated relationships to bolster constituent-related programs, assisting staff in relationship building Streamlined constituent service protocols, enhancing community engagement. Led team to improve constituent satisfaction through effective training and management. Initiated key stakeholder partnerships, advancing district-wide initiatives. Facilitated cross-issue training, ensuring staff excellence in constituent services. Managed a comprehensive constituent database, optimizing outreach and support. Director of Member Services Jan 2019 - Jan 2021

Utah House of Representatives at Salt Lake City

Acted as liaison between House Majority and state agencies Provided members with essential information for effective constituency engagement Organized annual events, enhancing House Majority's public presence Implemented a searchable database for efficient constituent information retrieval, supporting data-driven decision-making. Facilitated successful annual events, strengthening community relations and enhancing legislative support. Optimized intern program, leading to improved training methods and selection processes for better team performance. Fostered strategic partnerships with state agencies, amplifying the House Majority's impact on legislative outcomes. Constituent Services Specialist Jan 2016 - Jan 2019 Utah House of Representatives at Salt Lake City

Leveraged analytical skills to interpret and respond to constituent queries Utilized innovative problem-solving techniques to address constituent issues Demonstrated collaborative approach in working with lawmakers and constituents Exhibited detail-focused approach in capturing and managing constituent data Delivered impactful results by ensuring timely and accurate responses Efficiently managed constituent inquiries, ensuring fast, accurate responses and resolutions. Partnered with lawmakers for effective communication, enhancing constituent satisfaction. Developed strategies to streamline information retrieval, improving response times. Employment history

Account Executive/ Sales Associate Jun 2014 - Jan 2016 Waterford.org at Sandy City, Utah

Provided technical support via phone and email, enhancing user experience Applied motivational techniques to engage both parents and students Managed accounts, contributing to sales and customer relationship management Drove user satisfaction by resolving tech & motivational issues, enhancing program engagement. Boosted account management efficiency, ensuring robust sales and customer collaboration. Pioneered solutions for software/hardware issues, elevating user experience. Analyzed user data to guide improvements, optimizing software utilization and support. Provided comprehensive support, ensuring users and sales teams met and exceeded goals. Education

Bachelor of Arts (B.A.), Political Science and Government 2012 - 2013 University of Utah at Salt Lake City

Associate's degree, General Studies 2008 - 2011

Salt Lake Community College at Taylorsville

Languages

English

Native

Spanish

Highly Proficient