Antoinette Ambre

773-***-**** ad4y0w@r.postjobfree.com

EXPERIENCE

Elevance Health, Chicago, IL — Community Manager

June 2022 - PRESENT

● Provide associates with information regarding the work environment and support existing and transitioning associates within the work environment.

● Enforce day-to-day policies, procedures, and programs.

● Coordinate and execute associate activities, events, and meetings.

● Assist with general administrative tasks (filing, written correspondence, data entry, preparing reports).

● Assist the Facility Director to provide “White Glove” service. Coyote Logistics, Chicago, IL — Operations Coordinator October 2021 - May 2022

● Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

● Implemented troubleshooting, root cause analysis and issue resolution.

● Identified and resolved unauthorized, unsafe or ineffective practices. Set and enforced internal policies to maintain responsiveness to demands.

● Provided direction and guidance to internal teams in order to achieve targets.

New City Moving, Chicago, IL — Admin & Sales Assistant May 2020 - September 2021

● Coordinated travel arrangements by booking airfare, hotel and ground transportation.

● Handled client correspondence and track records to foster office efficiency

● Coached new employees on administrative procedures, company policies and performance standards.

● Executed record filing system to improve document organization and management.

● Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and relay instructions. SKILLS

All Microsoft Applications

All Google Applications

Opra PMS

roomMaster

Kinzie Hotel, Chicago, IL — Front Desk Agent

December 2018 - April 2020

● Oversaw concierge role and provided information about local attractions, shopping, and points of interest in the city.

● Communicated daily events, guest lists, VIP’s, room (hotel) occupancy, and sales budget.

● Maintained quick correspondence in a courteous, professional, and rapid manner to resolve all guest and staff inquiries.

● Accommodated hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations.

● Logged service requests from guests, contacting vendors, being the active operator for the hotel.

EDUCATION

Adjuster Pro, Virtual — Insurance Adjuster License March 2021 - December 2021

All-Lines License in: Florida, Texas, South Carolina, Georgia, and Louisiana

Certifications with State Farm Auto & Property

Senn High School, Chicago, IL — Diploma

September 2010 - May 2014

3.4 GPA and a ROTC member for 4 years

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