AYMAN ELHEMASY

***-*** ****** ******. ********, ON L8H 2K6

Cell: 437-***-**** • E-mail: ad4y0k@r.postjobfree.com

OBJECTIVE: Seeking PSW training and then a position as a Personal Support Worker with SE Health

HIGHLIGHTS OF QUALIFICATIONS

Strong communication and interpersonal skills with a wide range of people; Medical terminology

Capable of performing physical duties and experience working with adults with special needs

Quick learner with a wide range of healthcare skills; Previous work experience as a PSW/CSW

Prior experience working with clients in healthcare/homecare/supportive settings; Multitasker

Responsible, punctual, hard-working, flexible and empathetic when dealing with the clients

Previous training and work experience as a PSW, First Aid, CPR, WHSA and WHMIS skills

Professional attitude toward customer service and has the ability to communicate in 2 languages

Strong confidentiality skills as well as ability to pass a VSS/Criminal Record Background checks

PROFESSIONAL SKILLS SUMMARY

Personal Support Worker / Patient Skills

Strong verbal and written communication skills; liaising with clients, residents, nurses, volunteers, staff, and management; Observed patients, provided companionship and regular care

Assisted clients with everyday personal care such as with eating, bathing, dressing and grooming

Supported clients with meal preparation, errands, medical appointments, laundry needs, etc.

Utilized proper body mechanics and transfer techniques in order to carry out safe lifts/transfers

Prepared appropriate documentation related to daily care notes, relevant observations, medications, behaviour changes, progress, incident reports and other administrative requirements

Ensured that organization’s policies were implemented and followed properly at all times

Assisted nurses with positioning and transferring of patients as well as answering call bells

Attended staff meetings and also helped to encourage social/recreational activities with residents

Communication / Customer Service Skills

Offered excellent customer service to clients and provided information to staff / family / visitors

Strong problem solving skills, ensuring smooth operation of the organization / facility / home

Managed any difficult client / patient / family situations with proper tact, patience and diplomacy

Maintained clean work areas and accompanied clients to medical appointments as needed

Communicated with other healthcare/medical professionals effectively on behalf of clients

Ability to communicate with fellow staff members and management in a professional manner

AYMAN ELHEMASY

207-345 Melvin Avenue. Hamilton, ON L8H 2K6

Cell: 437-***-**** • E-mail: ad4y0k@r.postjobfree.com

Housekeeping / Cleaning Skills

Maintained clean work areas & completed tasks in timely manner; Maintained client satisfaction

Changed bed linens, vacuumed, dusted, ordered supplies and maintained proper stock in rooms

Maintained a clean work environment which included doing laundry, washing floors and dusting

Gathered and emptied trash bins, cleaned bathrooms and washed windows, glass & mirrors

Ensured that common areas were cleaned up after client activities and maintained cleanliness

Developed an excellent rapport with clients and staff and maintained a trusting relationship

Computer Software / Technical Application Knowledge

MS Office, Windows, General office equipment, Electronic Mail, Social Media and the Internet

Good keyboarding skills with strong accuracy and maintained client / patient confidentiality

Ensured all data was correctly entered to maintain the integrity of patient charts / spreadsheets

Ensured proper maintenance and usage of all facility equipment, work areas and computers

RELEVANT WORK EXPERIENCE

Personal Support Worker (Part-time/On-Call/Casual)

North View Senior Residence. Hamilton, ON Dec. 2018 – Present

Personal Support Worker / Caregiver (Part-time/On-Call/Casual)

Nurse Next Door. Hamilton, ON Aug. 2018 – Present

Homecare Support Worker (Volunteer)

Nurse Next Door. Hamilton, ON Jun. 2018 – Present

OTHER WORK EXPERIENCE

Food Delivery Driver (Part-time/Casual)

Uber Eats. Hamilton, ON Nov. 2019 – Present

Physician / Medical Unit Manager (Full-time)

Emergency Medicine/Mgmt. Various Hospitals, Cairo & Qena, EG 2013 – 2018 / 2011-13

EDUCATION AND TRAINING

Standard First Aid / CPR Certificate Canadian Red Cross Hamilton, ON

Worker H&S Awareness / WHMIS OHSA Hamilton, ON

Faculty of Medicine Degree Cairo University Cairo, EG

References Available Upon Request

Contact this candidate