MARIAH GALLARDO

602-***-**** Tucson, AZ *****

ad4y05@r.postjobfree.com

Summary

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations.

Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through

acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

Flexible Customer Service Representative offering [Number] years of success in resolving customer concerns and

inquiries. Versed in accurately documenting call details and preparing reports. Committed to providing helpful answers

and relevant information to retain clients.

Skills

© Friendly, Positive Attitude

© Teamwork and Collaboration

Experience

Community Options Inc Tucson, AZ

Dsp

04/2023 - 02/2024

Circle K Tucson, AZ

Cashier

07/2022 - 04/2023

C3 Customer Contact Channels

AZ

Csm

05/2016 - 02/2017

Tucson,

Education and Training

Pima Community College Tucson, AZ

GED

07/2009

© [Type] Software Proficiency

© Problem Resolution

Completed day-to-day duties accurately and efficiently.

Understood and followed oral and written directions.

Worked successfully with diverse group of coworkers to accomplish goals

and address issues related to our products and services

Operated cash register efficiently and accurately, processed payments by

cash, check, credit card, gift card or automatic debit.

Accepted cash and credit card payments, issued receipts and provided

change.

Operated cash register or POS system to receive payment by cash, check

and credit card.

Completed day-to-day duties accurately and efficiently.

Understood and followed oral and written directions.

Worked successfully with diverse group of coworkers to accomplish goals

and address issues related to our products and services

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