Administrative Support Operations Specialist
Resume:
CASEY CASTANEDA
Santa Clara, CA *****
*****.*.*********@*****.***
Work Experience
Operations Specialist
LuxBus America - San Jose, CA
October 2022 to March 2024
· Crafted complex, highly interdependent private charter bus schedules for companies such as Apple, Google, and Meta.
· Skillfully and rapidly resolved nuanced maintenance issues, routing revisions, driver call-outs, and changing customer requirements to ensure consistent on-time service. Operations Associate
Rinse, Inc. - San Francisco, CA
June 2021 to October 2022
· Forecasted order volume to facilitate smooth operations
· Orchestrated complex, highly volatile logistics, first line operations support, and customer issue resolution
Dispatcher
Cooper Controls - Stockton, CA
August 2018 to May 2021
· Triaged, scheduled, and dispatched maintenance work orders to facilitate site operations
· Provided critical administrative support to schedule service and sales calls with customers, providing a smooth customer experience and facilitating deal closure. Education
HIGH SCHOOL DIPLOMA
LIFE TRAINING ACADEMY - Lodi, CA
May 2019
Skills
• Demand Planning
• Administrative Support
• Transportation Management Systems
• Last-Mile Logistics
• Problem-Solving
• Customer Service
• Microsoft Office
• Professional Driving
• Transportation Management
• Operating Systems
Contact this candidate