CASEY CASTANEDA

Santa Clara, CA *****

ad4xz3@r.postjobfree.com

+1-209-***-****

Work Experience

Operations Specialist

LuxBus America - San Jose, CA

October 2022 to March 2024

· Crafted complex, highly interdependent private charter bus schedules for companies such as Apple, Google, and Meta.

· Skillfully and rapidly resolved nuanced maintenance issues, routing revisions, driver call-outs, and changing customer requirements to ensure consistent on-time service. Operations Associate

Rinse, Inc. - San Francisco, CA

June 2021 to October 2022

· Forecasted order volume to facilitate smooth operations

· Orchestrated complex, highly volatile logistics, first line operations support, and customer issue resolution

Dispatcher

Cooper Controls - Stockton, CA

August 2018 to May 2021

· Triaged, scheduled, and dispatched maintenance work orders to facilitate site operations

· Provided critical administrative support to schedule service and sales calls with customers, providing a smooth customer experience and facilitating deal closure. Education

HIGH SCHOOL DIPLOMA

LIFE TRAINING ACADEMY - Lodi, CA

May 2019

Skills

• Demand Planning

• Administrative Support

• Transportation Management Systems

• Last-Mile Logistics

• Problem-Solving

• Customer Service

• Microsoft Office

• Professional Driving

• Transportation Management

• Operating Systems