JEANETTE

RIVERA

**** ********* ** *****, ***. **1, Fort Lauderdale, FL 33334, 754-***-****, ad4xyv@r.postjobfree.com PROFESSIONAL SUMMARY

To obtain a long term position in an expanding establishment with professionalism with the opportunity for advancement.

Determined worker who excels at oral and written communication and secretarial work. Adapts quickly and uses advanced problem-solving skills. Looking to bring a positive attitude and increased efficiency to an establishment or setting.

Bilingual (fluent English/Spanish) office assistant with outstanding customer service skills and over 15 years of experience in an office setting.

Searching for a position that works directly with clients and/or customers. SKILLS

● Data Entry ACT!

Software System

● Medical Manager

System Computer

● Self motivated/Team

player/Savvy

● Alpha/Numeric Filing

Insurance Verification

Fluent Bi-Lingual

● Management of

Internal

Medicine/Cardiology

office

● Able to multitask

● Type 40 wpm

● Communications

management

● Excels at

self-management

● Gym/Doctor’s

office/Front desk

experience

● Office supply

management

● Schedule creation and

management

EXPERIENCE

YOUFIT GYMS SEPTEMBER 2019-CURRENT

PERSONAL TRAINER/FRONT DESK, MEMBER SERVICE LEADER

● PROVIDE ONE ON ONE PERSONAL TRAINING

● OPEN/CLOSE CLUB

● CALL AND COLLECT PAST DUE ACCOUNTS

● SOLD MEMBERSHIPS/PERSONAL TRAINING PACKAGES

● PROVIDED FITNESS ASSESSMENT/EVALUATION

● REINFORCEMENT OF CLEANLINESS/ CHECKED CLUB FLOOR FOR WEIGHTS NEEDING TO BE RE-RACKED OR ANY AREAS NEEDING TO BE ATTENDED

Ocean Manor Salon & Spa Ft. Lauderdale, FL

Salon /Spa Manager

November 2018-2021

● Handled customer questions and complaints with professional courtesy.

● Inventoried salon supplies and managed ordering of new supplies whenever required.

● Juggled answering phones while attending to clients in person.

● Managed pay roll for over 6 different employees.

● Organized and managed customer invoices and payments.

● Oversaw training of new hires in the salon.

● Prepared weekly logs of business activity.

● Trained in Schedul software.

Receptionist

Erod Custom Paints Pompano Beach, FL

February 2018 - October 2019

● Arranged schedules for management to meet with clients and business partners.

● Composed, sent, received, and distributed correspondence through letters and emails.

● Handled customer questions and complaints with professional courtesy.

● Juggled answering phones while attending to clients in person.

● Organized and managed customer invoices and payments.

● Ordering of parts for repairs, scheduled rental cars for clients/customers Admission Coordinator

Miami Shores Nursing And Rehabilitation Center Miami, FL October 2013 - November 2017

● Assisted clients in understanding their available options and helped them select the right service plans for their needs.

● Developed and implemented tailored service plans to the needs of particular clients.

● Effectively communicated with other employees and upper management to ensure complete care of patient or residents.

● Evaluated the patients' needs and provided service options to meet their requirements.

● Followed up with patients' and their families ensuring their satisfaction with their care.

● Greeted prospects, patients' or family members and offered them assistance where possible. Patient Coordinator

American Insitute for Hyperhidrosis Hallandale Beach, FL February 2012 - October 2013

● Responsible for intake of patient information/data entry, scheduling and coordinating consultation with surgeons by phone or office visit, obtaining insurance information for verification process, coordination of patient for surgery with direct contact with hospital staff, confirm patient completes pre-op testing for surgery, obtain pre-op testing and clearance for surgery, send to hospital.

● Collect payments due to surgeon for surgical services, follow up on patient after surgery(post-op). EDUCATION

Strong By Zumba Certification

Miramar Cultural Center, Miramar, FL

August 2019

Associates in Science, Certified Nurse Assistant

EVEREST INSTITUTE, Miami, FL

April 2007

High School Diploma

MIRAMAR HIGH SCHOOL, Miramar, FL

REFERENCES

References Upon Request

LANGUAGES

(English/Spanish)

Contact this candidate