Denilson Alain Cuervo Santamaria

IT SYSTEM SUPPORT - NETWORK MANAGER-SYSTEM ADMIN

Man Destined to positively impact reality through the interconnection of devices that allow us to recreate 5th Dimension spaces through technology. From an

early age I was linked to the niche and the

technology market: from the age of 17 I began to

interact with computer networks and interactive work environments. Today, at 36 years old, I am

accompanied by a great and transformative

experience where I have managed to carry out high- impact projects for the public sector, transforming and impacting the health sector by leading

telemedicine programs and effectively providing

added value to sophistication. of the human being

as a species, I am accompanied by a great

Projection of the Future and an enormous talent to Continue developing and some weaknesses that I

must Strengthen.

Profile

My experience is based on the IT,

technology and

telecommunications sector, in

high-level technical support to

companies and domestic users,

hardware and software support

(repair, installation, updating,

assembly and maintenance of

computer equipment for both

desk as laptops and printers),

knowledge based on design,

installation of wireless and wired

networks, as well as structured

wiring, configuration and

installation of router and network

points, installation and support for

CCTV and security platforms

(antivirus), office automation,

among other applications,

preventive, corrective and conflict

resolution support to various

windows operating systems such

as: 98/2000, XP, Vista, Win7, Win 8

and Win 10.I have experience in

management and administration

of Windows Servers, Active

Directory, terminal service, Gpo,

Wsus, backup and virtualization.

I am an agile person in the solution

of problems and attention to the

ACADEMIC TRAINING

2003 - Technical Bachelor College Monseñor Víctor Wedemann. 2004 -Technical in Computing, Business Management - COMPUESTUDIO-CESDE

2004 - Technical networks and structured cabling - COMPUESTUDIO- CESDE

2007- Systems Technology - CESDE

2008 - Fundamentals of PC Hardware - SENA

2008 - Ing Telecommunications - POLITÉCNICO COLOMBIANO JAIMEISAZA CADAVID (to conclude)

WORK EXPERIENCE

DAWA SOLUTIONS Corp, Boston MA

Owner

IT Consulting

Specialized Technical Support

Networks and Structured Cabling

Video Surveillance System

A/V Installations

Repair, Sale and maintain. Hardware <> Software

Electrical Device Installing – Low Voltage

Computer and Workstations

https://dawasolution.com/

https://www.instagram.com/dawasolutionsusa/?igsh=MWF0ZzBydW8ye Xg4ZA%3D%3D&utm_source=qr

https://www.facebook.com/dawaasolution/?paipv=0&eav=AfZMT667N B3Qu2X8etPY9XUrPXZ39n3vziPFuLyj0BW-RpVmAN-

QlCBelG19GJzcpdI&_rdr

user, I manage very good

interpersonal relationships,

teamwork and leadership.

PHONE:

+1-857-***-****

+1-857-***-****

WEBSITE:

www.dawasolution.com

EMAIL:

ad4xvz@r.postjobfree.com

ADDRESS:

16 Addison St -02151

Chelsea – MA

Skills

Fast Learner

Ability to Work in a Team

Adaptability

Customer Service

Computer Networking

Microsoft Office

ROHT MARINE LLC, Marshfield- Boston MA

System Admin

MAY 2020-2023

IT Support :/ PoE Switches (Unifi Networks), IP

Telephony (Vonage Business), IP PoE Video Camera

System Manager (Amcrest 32CH), 2 SONOS Audio

System with 17 Speakers.IT Support :/ PoE Switches

(Unifi Networks), IP Telephony (Vonage Business), IP PoE Video Camera System Manager (Amcrest 32CH),

2 SONOS Audio System with 17 Speakers >>

installation and adaptation of all POS points

● Skills: technician support - Windows manager

System· NVR · IP Cameras · IP Phones· LAN-WAN ·

Ethernet Power ( POE )

Owner : Erich Roht +1-781-***-****

WALLABY CONNECT LLC, Boston- Massachusetts

Tech Install Field

MAY 2022-2023

Installing high-speed Internet connections and

service for telecommunications company Starry, from super-fast speeds to exceptional customer service. Router and modem connection in the field

Installation and commissioning of structured cabling Telecommunications satellite networks

Adaptation of equipment and peripherals

speed tests.

Salesforce App

teamwork

Professional field installations

CEO Sergio Ronconi +1-757-***-****

RH Emmanuel Amezcua +1-202-***-****

HOSPITAL SAN JUAN DE DIOS, Sonsón – Antioquia

AUGUST 2018-2020

Owner at Dawa Solutions, Medellín - Colombia

Outsourcing

Maintain 24/7 Hospital IT operations Functions:

Corrective and preventive actions to all computer

equipment, Keep the Equipment Life Sheet updated,

comply with the Equipment Maintenance Program, Carry out daily checks of the entire Communications Rack.

(Server network, telephone plant, switches). verify proper functioning of mail servers, Dynamic DHCP addressing servers, print servers and all Active Directory

administration; Administration (ERAC) ESET NOD32

ENDPOINT PROTECTION. Ensure the proper functioning of stereo equipment, conference rooms, projectors and Wi-Fi zones in the required places. Support Installation and Configuration of security cameras and access controls. Installation of televisions, video beam and integrated television systems. Assist Health Brigades in isolated districts, installing work environments and providing remote connection to users: (units and workstations mobile printers and laptops) Verify Backup processes and information backups. Attention to the end user, resolution of problems via remote / telephone.

Work Históry

HOSPITAL SAN FRANCISCO DE ASÍS.

System Administrative Engineer

December 2017 – December 2018 (1 year 1 month) Anzá, Antioquia Department, Colombia

HOSPITAL SAN JUAN DE DIOS SONSON

Information Technology System Administrator

January 2015 – January 2018 (3 year 1 month)

HOSPITAL SAN JOAQUIN

Information Technology and Services Professional

December 2016 - December 2017 (1 year 1 month)

Nariño, Antioquia Department, Colombia

HOSPITAL E.S.E JOSÉ PELÁEZ MONTOYA

System Administrator

December 2012 - January 2014 (1 year 2 month) Jardín, Antioquia Department, Colombia

ENKA DE COLOMBIA

Help Desk Technician

June 2010 - November 2012 (2 year 6 month) Girardota, Antioquia Department, Colombia

SYSTEM SERVICES

Technical Support Manager

May 2004 - December 2009 (5 year 8 months) Medellin, Antioquia

Department, Colombia

Contact this candidate