Phlebotomist

Grace Collier

**************@*****.***

Norcross, GA 30093

470-***-****

PROFESSIONAL SUMMARY

Driven and detail-oriented Phlebotomist with experience drawing blood. Highly skilled in performing venipuncture and capillary puncture with precision and attention to detail. Excellent communicator with comprehensive knowledge of blood storage and safe handling practices.

SKILLS

• Customer Service • Attention to Detail • Venipuncture • HIPAA Compliance

• Vital Signs Monitoring • Team Collaboration • Time Management

• Strong Work Ethic • Fast Learner • Multitasking Abilities EXPERIENCE

March 2023- January 2024

Phlebotomy Volunteer

American Red Cross Savannah, Georgia

• Conducted venipuncture and capillary puncture on diverse patient populations following strict protocols and ensuring patient comfort.

• Collected, labeled, and prepared specimens for laboratory testing, maintaining accuracy and integrity throughout the process.

• Communicated effectively with healthcare professionals and patients to provide clear instructions and ensure a positive experience.

• Maintained cleanliness and organization of phlebotomy equipment and work area, adhering to safety standards and infection control guidelines.

SEPTEMBER 2022-CURRENT

Server

Applebees Lawrenceville, Georgia

• Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.

• Offered information on new menu items, seasonal and daily specials, and pairings.

• Communicated professionally with customers, colleagues and supervisors. SEPTEMBER 2021-MARCH 2022

PCA

HELP Home Care Lawrenceville, Georgia

• Dressed wounds, helped with procedures and replenished room supplies.

• Kept the healthcare team informed with regular updates to patient charts covering vitals, treatments and responses.

• Assisted nurses in providing direct patient care, including bathing, dressing, and feeding patients.

• Resolved patient issues by quickly responding to calls and emergencies. AUGUST 2020-MAY 2021

Server

Outback Steakhouse Savannah, Georgia

• Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.

• Offered information on new menu items, seasonal and daily specials, and pairings.

• Listened to guest needs and responded promptly for personalized service.

• Minimized complaints by keeping drinks full and delivering correct orders. JANUARY 2019-AUGUST 2019

Team Member/Crew Member

Burger King Lawrenceville, Georgia

• Assisted customers with inquiries and provided exceptional service.

• Demonstrated professionalism through punctuality and appropriate attire.

• Completed assigned tasks under minimal supervision and to desired standard.

• Addressed customer needs by responding to specific requests. EDUCATION

Central Gwinnett High School, Lawrenceville, GA - May 2022 Georgia Southern University, Savannah, GA - August 2022- December 2023 Certification - Phlebotomy February 2024 Phlebotomy Training Specialist, Chamblee, GA - February 2024

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