Jenifer Bentley

***** ********** **, **-***, Thornton, CO 80241

720-***-****

ad4xsk@r.postjobfree.com

A customer service professional and former business owner with a superior work ethic looking for a career that will enhance my skills and abilities

Skills

*Well developed Customer Service Skills *Upbeat/ Positive Attitude *Personnel Training and Development

*Excellent Cash Balancing and Handling *Time Management Experience

Living Spaces Furniture, Thornton, CO

OPERATIONS SPECIALIST / 7/2023 to Present

*All aspects of face to face Customer Service including Sales, Returns/Exchanges/Refunds/Balance Due of store location - to improve guest experience and maintain company bottom-line

*Collect, balance and secure all cash transactions and maintain guest personal/ financial documentation

*Maintain store assets including Sales Tablets/Verifones, Vault, Sales Records, Supplies & Uniforms GrubHub & DoorDash Delivery Services, Denver Metro Area, CO DELIVERY DRIVER / 8/2022 to Present

*Process incoming delivery offers- Pick up the goods at retailer in a timely manner and deliver to consumer within desired time frame

Instawork Temp Services, Denver Metro Area, CO

GENERAL LABOR / 8/2022 to Present

Work shifts for Employers on 1099 and W-2 positions on an hourly basis; Including, Target Distribution Center, Worldpac, Bandimere Speedway, TopGolf, Coors Field, etc

*Achieved several accomplishments/favorited by several employers/maintain a Gold Level Standard J & J Renovations, Thornton, CO

OWNER/ OPERATOR / 10/2018 to 3/2022

*Home remodeling construction business operations; including but not limited to:

*Research/ develop strategies for property acquisitions and resources to secure funding

*Obtain qualified employees for specific aspects of remodeling

*Oversee and assist with all aspects of project execution, including progress of each phase, quality of workmanship, and team performance to drive timely completion of projects Farmers Insurance Dennis Bentley Agency, Thornton, CO INSURANCE AGENT / 4/2017 to 10/2018

*Resolved claim and potential cancellation issues quickly through meticulous research, excellent customer service, and dedication to maintaining clients

*Provided quick turnaround time when customers called with questions, usually within 2 hours

*Skillfully and patiently explained coverage options to potential clients, answering all questions and addressing concerns ultimately building rapport and lasting relationships

*Developed cross-selling opportunities in partnership with Agent Albertsons/Safeway, LLC Group of Companies, Various Locations in Denver Area STORE ADMINISTRATOR / 1/2013 to 5/2017

*Provided every customer with professional service to support sales goals/service expectations

*Maintained and Balanced cash in Safe as well as all coupons, lottery, checks and credit card sales slips & kept safe and cash drawers organized and balanced all cashier drawers daily

*Recruited, Interviewed, Hired and Trained all employees of the store and maintained a low turnover rate

*Processed all employee timesheets and payroll submission weekly Kacey Fine Furniture, Various Locations in Denver Area OFFICE MANAGER/ ACCOUNTS RECEIVABLE/ HR ADMINISTRATOR / 4/1997 to 9/2017

*Worked in store with Customers/ Sales Associates and Managed Office/ Assets

*Processed all Bank Deposits and Customer Financing

*Hired/Processed Terminations for Employees *Maintained benefit package *FMLA/Work Comp Claims for entire Company *Processed all OSHA requirements/ First Aid/ Safety Training Education and Training

Mountain States Employers Council- Denver, CO} PHR Certification Colorado Human Resources Law / 9/2011

Farmers Insurance University

Examfx Online Education} Property/Casualty Insurance License All aspects of Property & Casualty Insurance Law in Colorado / 06/2017

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