Expertise specific to this role
o**+ years of high resilience, multi- modal logistics, warehousing and business transformation expertise, beginning as a military logistics officer in disaster relief for Rwanda, Somalia and Croatia
oDevised and led staff to implement the end-to-end global supply chain for an electronic appliance manufacturer rated #1 in cookware globally
oDeveloped the successful plan to profitability and led a year-long logistics transformation of the largest automotive accessories manufacturer in North America
oPandemic certified, led the business continuity plan post SARS for Rogers, Canada’s national Telecom
oExpert in operational excellence, environmental sustainability, and social responsibility as CEO, and co-founder of Mobile Medical, and Pi Eco Canada
oMore than 20 years’ experience defining business requirements and leading business transformation projects in logistics including iCloud migration for Federal governments (US, Canada)
oMore than 20 years of voluntary community work as a Director, President and Vice President of both regional and National Boards
Most Recent Professional Experience
Principal, Independent Consultant for: May 2017–Present
USDA, Department of National Defense (DND), Hopkins Manufacturing, Instant Pot
As a supply chain expert, completed separate concurrent projects in operational excellence and resilience from 2020 to present, focused on the last mile delivery of logistics services under the highly disruptive conditions of the pandemic for USDA and DND
Led the M&A migration and successful turnaround of the largest automotive accessories’ manufacturer and re-seller in North America through a complete business transformation and re-engineering of its operations. (Rev: $500M, 1000 employees)
Conceived, developed, and led operational creation of the global supply chain for Instant Pot, the most successful cookware product in Amazon history in the cookware industry (2018), which resulted in a successful M&A transaction with Corelle Brands (Rev: $300M, 100 employees)
Director, National Supply Chain Operations 2009– April 2017
Wind Mobile, Toronto, ON (Rev. 200M, 1920 employees)
Reporting to the Chief Commercial Officer, created the critical infrastructure (warehousing, transportation, third party logistics) to support 318 retail points of distribution.
Successfully steered the M&A playbook in operations through 5 M&A ownership changes in 8 years with Wind Mobile (Orascom, VimpelCom, PE firms, Shaw Communications)
Personally accountable and responsible for the greenfield launch of a full multi-site national distribution operation to support 318 retail outlets nationally and five distinct S&OP channels (Dealer, On-line, Corp, Big Box retailers, Network)
Developed all internal business processes using Six Sigma Lean principles—eliminated $800K annually in unnecessary in-warranty repairs and achieved 99.995 delivery completion for 8 consecutive years with an annual budget greater than $5M
Improved working capital and customer experience dramatically while simultaneously reducing overhead by 40%; e.g., Zero inventory shrink on $140 million annual inventory for 2014–2016
Established resilient group culture within supply chain under seven different managers in eight years and five changes in company ownership
Oversaw and measured KPIs in quality assurance, delivery accuracy and fostered a culture of “self-audit” without executive oversight or direction which resulted in a recurring annual budget reduction of 23%
Relevant Prior Work History
Commissioned Logistics Officer, led Rwanda’s Humanitarian Relief effort post genocide, served as a detachment commander in Yugoslavia during the conflict
Established SkyLink Aviation- Ukraine in Kiev to provide air logistics services in eastern Europe
Managing Director Amdocs consulting Canada- years 2007-08
Developed the Business Continuity Plan for Rogers Communications Inc.
Education
Master of Science in Procurement, Logistics and Supply Chain, Salford University, United Kingdom with High Merit, Award of Distinction on thesis- 2015-2016
MBA Course, Organizational Behavior, Edinburgh School of Business, Grade: A- 2013
Bachelor of Business Administration, Royal Military College (CMR), St. Jean, QC, Canada with Honors Standing- 1990
DEC, Science and Engineering, Royal Military College (CMR), St. Jean, QC, Canada- 1987
Professional Development
Six Sigma Black Belt- February 2017
Six Sigma Green Belt- January 2017
MCIPS Certified, United Kingdom- 2016
Professional Logistician (PLOG)- 1998
Board Appointments
Vice President National Board for Royal Military Colleges Canada- 2014-2021
President Alumni Toronto Branch for Royal Military Colleges Canada- 2009-Present
Member, Treble Victor, a Veteran based employment opportunity and transition network
Athena Network, Mentor for officer cadets, serving members of the Canadian Forces