Jorge F. Hernandez

*** **** ***** ****** #**

Bronx, NY 10451

Home 646-***-****

Cell 646-***-****

Email: ad4xpw@r.postjobfree.com

LinkedIn Profile: https://www.linkedin.com/in/jfha73 Experienced Information Technology Professional with vast knowledge of Operating Systems. Trained in engineering communication technologies that impact all levels of organizations. I offer logical, forthright thinking and able to provide effective solutions to solve difficult problems. Capable of objective analysis and skilled at making quick decisions based on wisdom, experience, and judgment, and having excellent presentation skills. I possess positive attitude, leadership quality, and hands-on teamwork.

AREAS OF EXPERTISE

• Microsoft Windows (Server 2003, 2008, 2008 R2, 2012, 2012 R2 & 2016)

• Linux (RedHat, Debian, SUSE, CentOS, Fedora, Ubuntu & OpenSUSE)

• VMWare (Installation, Configuration and Administration) SUMMARY

• Experience Installing, Configuring and Administering servers using both Windows and Linux OS

• Knowledge of Directory Servers such as Active Directory, OpenLDAP and eDirectory

• Knowledge of Email Systems like Exchange Server, Groupwise & Zimbra

• Solid understanding of LAN/WAN topology, extensive knowledge in designing and configuring DNS, DHCP, SNMP, VPN connection, TCP/IP, IP Subnet, VLAN

• Working knowledge of VMWare, ESXi 5, vSphere, VMWare View, ThinApps

• Worked with Citrix Xen Server and Windows Server Hyper-V

• Configured and Managed web servers using IIS for Windows and Apache for Windows and Linux

• Experience Scripting using Bash for Linux and VBScript for Windows

• Installed and Managed Sharepoint Server

• Advanced knowledge of Drupal (Content Management System)

• Knowledge of Administration of Sharepoint on site (version 2010) and in the Cloud

(version 2013 – Office 365)

• Knowledge of Administration of Microsoft SQL Server (versions 2008 & 2008 R2) EDUCATION

1996-2001 Industrial Engineering, Universidad del Atlántico, Colombia. EMPLOYMENT

Systems Administrator – Carousel - New York, NY - 03/2022-02/2023

• On-demand remote help desk for end users

• Shared storage lifecycle management in cloud and local

• Regular software and OS patching

• Hardware troubleshooting in office, color center, and remotely

• Forecast and deploy emerging security best practices

• Enforce least privilege access to resources

• Meet regularly with decision makers

• Coordinate with third-party service providers

• Advise in long term planning for company-wide IT

• KB maintenance and documentation

Skills used: Linux, Mac, Windows, Web Servers, Active Directory, Apple Open Directory, Apple DNS, AWS, Google Workspace, Slack. IT System Administrator – Gloss - New York, NY - 06/2018-03/2020

• Deploy software updates across multiple platforms (MAC OS X, Linux, and Windows).

• Help-desk support for users.

• Support of user systems and apps (Photoshop, InDesign, FileMaker).

• Maintain MS Active Directory.

• Highly proficient in MAC OS X, Linux, and Windows.

• Maintain facilities infrastructure; telephones, HVAC, and security. Skills used: Linux, Mac, Windows, Web Servers, Active Directory, Apple Open Directory, Apple DNS, AWS, Google Workspace, Slack. Applications Administrator - IP Soft - New York, NY - 02/2016-09/2017

• Resolve escalations received through ticketing system, emails, and/or phone calls in a timely manner.

• Perform deployments across various OS, LAMP stack, and J2EE platforms.

• Develop automation to diagnose various aspects of middleware.

• Provide back-up support to team members as needed. Skills Used: Linux, Apache, Tomcat, JBoss, WebLogic, WebSphere, Applications Servers, Bash.

System Support Technician/Server Administrator - Public Health Solutions - New York, NY - 01/2008-02/2016

• Support day to day upkeep of computer systems and infrastructure.

• Perform “help desk” duties including, but not limited to hardware and software troubleshooting, maintaining documentation for services.

• Perform routine computer maintenance.

• Install and setup new equipment (PCs, peripherals), install/replace internal PC devices.

• Perform the necessary tape backup functions; maintain inventories of software media, computer equipment peripherals, software applications and warranties.

• Install and test hardware and software applications; research new hardware, software and other technology tools.

• Install, configure and maintain Cisco Switches, Routers and Firewalls.

• Junior System Administrator

Skills Used: Windows Servers/Desktops, Active Directory, Exchange Server, SQL Server, Technical Support, Networking, Drupal Lead, Apache (on Windows), MySQL (on Windows), PHP (on Windows), VMWare, Cisco, WDS, Microsoft Office, DHCP, Sharepoint, Office 365, Citrix, Powershell.

COURSES

• Monitoring and Troubleshooting Microsoft Exchange Server 2007 (5051A)

• Interconnecting Cisco Networking Devices Part 1 – ICND1 (CCNA Part 1)

• Interconnecting Cisco Networking Devices Part 2 – ICND2 (CCNA Part 2)

• SharePoint® 2013 Technologies Introduction

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